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March 2024 by Chuck A.
Tech department in Target! Lots of questions for Diana - she was patient - friendly and worked hard to find the right answers! Great job!
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March 2024 by James A.
Giant Super Target, with pretty much everything under sun, sold together. We stopped by on a wet Friday. as we saw the giant sign from the road. It's been a very long time since we stopped in any Target, and the inside seemed pretty much unchanged. Super Targets have a full grocery (minus a bakery and full service butcher shop). We were looking for pet supplies....they have a lot around cats and dogs but nothing beyond that...so the visit I did see something that I've never seen before...somebody handing out free samples of food (two different types of Potato chips in this case) It was the lone sample display in the entire store, and of course there was no easy place to throw away the plastic cup after eating....simple souvenir I guess.
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January 2024 by Justin K.
The staff used too work super hard here I know cause I was a customer for a long time then all of a sudden I moved back to Vernon Hills and found myself working for them and trust me I'm a people person if u have a issue and need help I would do whatever it took to make sure each and everyone was taken care of especially that I ran the self checkout line everyday to closing time I would always ask permission for things but because I wasn't seen as a team player they eventually fired me saying I bought 3 Red Bulls on the clock which I did get permission to do and then my team lead said I intimidate him but lied too me,and I'm a single dad, the pay was awful but the store head manager Ashley did a lot for me so I felt like I would pay that respect back even though I'm much older and then finally they just started making things up that I was doing even though I had not,I also had a ton of compliments from guests in that store,never would have known it,cause gosh if they said you did a great job unless u sell a credit card there favoring you but it's ok for managers to stand at Starbucks all day and run 18 to 20 year olds crazy with false promises of a $2.00 promotion for what, it's a crap place to work people really hate you if ur not like everyone else. I went in there with my four year old he was goofing around and some guy I won't say names yelled at him saying "come on",saying my name "you used too work here you know better"!!!Head of HR Couldn't help me when I had cancer but it's all like this awful click of un popular kids that worked there since high school then couldn't do anything else and now they hurt others by firing them for things they do daily it's really a awful feeling when I needed unemployment and they said ok u we're granted it then target denied me once again even after six months wow I would double think who your actually helping when u shop here.... not the hard working employees that's for sure and everything I was told in orientation was a lie why hire somebody if u r just gonna find reasons to fire them a year later after they made obligations too such awful human treatment and took such disgusting disrespect from " team leaders" even sounds stupid to me but I lived through the night mare and there are people living through it now at that exact store,(go be your self,fight for the under dog and never ever judge someone till you walked in there shoes super crappy experience and not one manager ever told the truth(Except Eddie)just that HR Says this even when your assaulted twice by a fellow employee they did nothing to them just acted like I was nuts always but thanks too the amazing customers you made it all worth it truly!!!! Thank you it was the greatest people study ever...
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December 2023 by Maria C.
An item I purchase regularly is listed for $11.39 on my app when on my husband's app is listed for $8.49. Same store is listed, same product, same size. Almost $4 difference depending on which app I use to purchase the item. It happened even if I changed the location to the wheeling one or other stores near by. How is this legal?? Scamming people depending on what they feel like charging you.
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November 2023 by Karyn M.
It's a bit of a mess in this Super Target (recovering from Black Friday I guess). I could not find any holiday tablecloths. A Target team member directed me to the area and I later found a few vinyl ones in the Magnolia section but they were too small. The store is pretty quiet now and I found the ginormous candy bars for my white elephant exchange! Lots of candy, feathery friends, so many gingerbread houses (even a Target one - how meta!), and plenty of ornaments, etc.
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July 2023 by David D.
Everything was great, but the best part is always your attendant at the self-check, Justin Kaufman, who is a true customer CARE person, because he does CARE, very helpful and friendly. I am surprised that he never heard about my previous compliment a few months ago, i.e. nobody told him. Please make him feel proud and appreciated by acknowledging his great job and letting him know that people like his service and like Target in part because of him and people like him. Thank you,
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February 2023 by Ryan D.
I was in the Vernon Hills area and came here to shop because we had some time to kill before going to the theater. My husband and I needed some grocery items and decided to do some shopping. The front entrance needs some attention. It is not clear where the road ends and the sidewalk begins as there is no curb in front of the Target. I saw someone drive over the sidewalk to get to the side parking lot. Some of those giant red balls that are used stop drivers from driving on the sidewalk are needed here. Fortunately there were no pedestrians in the area and no one was in danger of being harmed.The store is laid out in an organized fashion. I used the target mobile app to find a product I was looking for. The app was able to tell me which aisle it was located in. I went to that aisle and was able to find the product that I was looking for. We picked up the grocery items that we needed and then stopped by the Valentine's Day candy that was on sale and picked up some things that we didn't need. The checkout process went fairly smoothly and was pretty quick. As we left we witnessed some teens running down the front aisle. It appears that they were filming a Tik Tok.I recommend this Target. It was clean and well-stocked.
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February 2023 by Gi B.
I will give this 5 star to Justin . He is the watcher to the self checkout register. He is so nice and he listen very well to the customer. He will help you with what you need.I just go to this target because of him. For me, He is the best employee of this target .
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February 2023 by Amalia L.
I love this TARGET I love the self check out. Their staff is really nice and always helpful I went to go buy some skin care of the other day and I got what I was looking for. I highly recommend.
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February 2023 by Kesha C.
This Target isn't just any ole Target, it's a SUPER Target! It's about 2x the size of a regular Target meaning more aisles to roam through and get more things we didn't initially come in for. That being said, this is my go to Target. I can always count on this location to have in stock what I'm looking for, or even with more of a variety. The shelves seem to always be organized, and cleaned so that everything is in it's designated spot. The parking is always brightly lit and cleaned off with salt on the ground to make sure no one slips. The cart gentlemen help older folks put stuff in their car when they notice that help could be used. We go here so often the self check out folks remember us and ask us how our experience using something we have previously bought was, and made various recommendations for next time. The only reason it's not a 5 star experience is because the staff stocking shelves could not have been more rude or uninterested when you're asking for a location of something in the grocery side. I understand not knowing, or if you're in the middle of something but if you're in your phone, and we ask a simple question of they know what aisle something is in... there's no reason to tell us to find someone who works in the section as you're standing in the section. Perhaps she was having a rough day, nonetheless all other times we go to this Target we don't often interact with the staff to know whether or not they're all the same. All in all, still my favorite Target in the area, and I will keep coming back. :)
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January 2023 by Michael S.
I purchased gift cards at the Mundelein Target for my kids two days before Christmas to place in their stockings. On Christmas morning our kids opened their gifts and our youngest and oldest kids activated their Lulu cards as they wanted to make a purchase then--no problem. Our middle son tried activating his Apple Card and found it to already have been used and emptied. I called the store and was told to contact Apple customer service. They shirked responsibility and told me that since it was purchased at Target they were liable for rectifying the situation. I called each customer support number three more times, elevated (of course) to more senior people, of course. After being s*** down this way, I went to the Lake Bluff, IL Target store as it was a convenient stop for me. I explained the scenario to the female Manager on duty and she gave me a Target Fraud email address that I'd need to contact and they'd be able to help me. No response after three attempts. When I called the store today, "Thomas"? Told me he spoke with everybody he could find and none (including the manager) knew of any such email address and told him to have me call customer service at Target again. I'm at the end my patience as my wife and I purchased these three gift cards at the check out inside Target yet they won't stand behind this $50 purchase. They don't know how to deal with fraud (despite their hefty fraud and theft insurance fees) or customer service. Buyer beware--Target will NEVER stand behind gift cards purchased at their stores.
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October 2022 by Aaron R.
Target has everything you need and want! All the products are well-designed and stylish, functional and economical. The store was clean, well arranged, and well lit. The employees were friendly and knew the answers to my questions. Employees are willing to do whatever it takes to ensure you leave a satisfied customer they are all very nice people. The times I have gone to shop the staffs has been helpful and the store has been well stocked. I will always love Target. This location is pretty typical as far as other locations. This by far is my favorite target to shop at.
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July 2022 by Mike W.
This place is great if you order via app and pick up outside. God forbid you have to shop inside and have to pay. Generally 2 cashiers open with 8 self check out, of which 5 aren't working. Used to be so nice.
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May 2022 by Elizabeth J.
I had a pickup and I wanted to make a purchase of 3 small toys at the pick up counter. The lady was incredibly rude after I asked her if I can pay for the toys and she said "can you just do it at the checkout area. I have other guests" ... l AM A GUEST
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January 2022 by Melissa K.
Is this the biggest target I've probably ever been to? yes. hands down. Is this the nicest target I've ever been to? eh.. I really don't think so. I've been to this target a handful of times because my local target hasn't had something in stock, but Vernon Hills had it. I will give them that, the sheer enormous size of this target definitely gives them that advantage. It feels so big that you almost get a little overwhelmed honestly. Their bakery and deli department really set this one apart from all the other local targets that I've been to. I recently used their drive up pickup service and.. wow do not come between 3:30 - 4:30 PM. Totally my mistake but every mini van & small SUV in the suburbs occupied the target parking lot at this time. I've never seen every drive up spot taken so I was super flustered trying to park.
