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February 2023 by Ryan D.
I was in the Vernon Hills area and came here to shop because we had some time to kill before going to the theater. My husband and I needed some grocery items and decided to do some shopping. The front entrance needs some attention. It is not clear where the road ends and the sidewalk begins as there is no curb in front of the Target. I saw someone drive over the sidewalk to get to the side parking lot. Some of those giant red balls that are used stop drivers from driving on the sidewalk are needed here. Fortunately there were no pedestrians in the area and no one was in danger of being harmed.The store is laid out in an organized fashion. I used the target mobile app to find a product I was looking for. The app was able to tell me which aisle it was located in. I went to that aisle and was able to find the product that I was looking for. We picked up the grocery items that we needed and then stopped by the Valentine's Day candy that was on sale and picked up some things that we didn't need. The checkout process went fairly smoothly and was pretty quick. As we left we witnessed some teens running down the front aisle. It appears that they were filming a Tik Tok.I recommend this Target. It was clean and well-stocked.
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February 2023 by Gi B.
I will give this 5 star to Justin . He is the watcher to the self checkout register. He is so nice and he listen very well to the customer. He will help you with what you need.I just go to this target because of him. For me, He is the best employee of this target .
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February 2023 by Amalia L.
I love this TARGET I love the self check out. Their staff is really nice and always helpful I went to go buy some skin care of the other day and I got what I was looking for. I highly recommend.
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February 2023 by Kesha C.
This Target isn't just any ole Target, it's a SUPER Target! It's about 2x the size of a regular Target meaning more aisles to roam through and get more things we didn't initially come in for. That being said, this is my go to Target. I can always count on this location to have in stock what I'm looking for, or even with more of a variety. The shelves seem to always be organized, and cleaned so that everything is in it's designated spot. The parking is always brightly lit and cleaned off with salt on the ground to make sure no one slips. The cart gentlemen help older folks put stuff in their car when they notice that help could be used. We go here so often the self check out folks remember us and ask us how our experience using something we have previously bought was, and made various recommendations for next time. The only reason it's not a 5 star experience is because the staff stocking shelves could not have been more rude or uninterested when you're asking for a location of something in the grocery side. I understand not knowing, or if you're in the middle of something but if you're in your phone, and we ask a simple question of they know what aisle something is in... there's no reason to tell us to find someone who works in the section as you're standing in the section. Perhaps she was having a rough day, nonetheless all other times we go to this Target we don't often interact with the staff to know whether or not they're all the same. All in all, still my favorite Target in the area, and I will keep coming back. :)
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January 2023 by Michael S.
I purchased gift cards at the Mundelein Target for my kids two days before Christmas to place in their stockings. On Christmas morning our kids opened their gifts and our youngest and oldest kids activated their Lulu cards as they wanted to make a purchase then--no problem. Our middle son tried activating his Apple Card and found it to already have been used and emptied. I called the store and was told to contact Apple customer service. They shirked responsibility and told me that since it was purchased at Target they were liable for rectifying the situation. I called each customer support number three more times, elevated (of course) to more senior people, of course. After being shit down this way, I went to the Lake Bluff, IL Target store as it was a convenient stop for me. I explained the scenario to the female Manager on duty and she gave me a Target Fraud email address that I'd need to contact and they'd be able to help me. No response after three attempts. When I called the store today, "Thomas"? Told me he spoke with everybody he could find and none (including the manager) knew of any such email address and told him to have me call customer service at Target again. I'm at the end my patience as my wife and I purchased these three gift cards at the check out inside Target yet they won't stand behind this $50 purchase. They don't know how to deal with fraud (despite their hefty fraud and theft insurance fees) or customer service. Buyer beware--Target will NEVER stand behind gift cards purchased at their stores.
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October 2022 by Aaron R.
Target has everything you need and want! All the products are well-designed and stylish, functional and economical. The store was clean, well arranged, and well lit. The employees were friendly and knew the answers to my questions. Employees are willing to do whatever it takes to ensure you leave a satisfied customer they are all very nice people. The times I have gone to shop the staffs has been helpful and the store has been well stocked. I will always love Target. This location is pretty typical as far as other locations. This by far is my favorite target to shop at.
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July 2022 by Mike W.
This place is great if you order via app and pick up outside. God forbid you have to shop inside and have to pay. Generally 2 cashiers open with 8 self check out, of which 5 aren't working. Used to be so nice.
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May 2022 by Elizabeth J.
I had a pickup and I wanted to make a purchase of 3 small toys at the pick up counter. The lady was incredibly rude after I asked her if I can pay for the toys and she said "can you just do it at the checkout area. I have other guests" ... l AM A GUEST
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January 2022 by Melissa K.
Is this the biggest target I've probably ever been to? yes. hands down. Is this the nicest target I've ever been to? eh.. I really don't think so. I've been to this target a handful of times because my local target hasn't had something in stock, but Vernon Hills had it. I will give them that, the sheer enormous size of this target definitely gives them that advantage. It feels so big that you almost get a little overwhelmed honestly. Their bakery and deli department really set this one apart from all the other local targets that I've been to. I recently used their drive up pickup service and.. wow do not come between 3:30 - 4:30 PM. Totally my mistake but every mini van & small SUV in the suburbs occupied the target parking lot at this time. I've never seen every drive up spot taken so I was super flustered trying to park.
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July 2021 by Moe B.
Love this Target. They continue to clean carts and registers after each use. I'm happy they are staying cautious. One Saturday I walked out after getting a Starbucks drink and couldn't find my husband nor our car. My mind was a blank! The Starbucks girl who wipes the carts saw me scanning the parking lot while standing in front of the doors, she told me the direction my husband went (around side of building)! She saved the day!! (She remembered us coming in together.) We also like how clean this Target is. Everyone is friendly!
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March 2021 by Carlton S.
By far the worse target I've come to. Waited over 25mins to be assisted, for that length of time I could've faced half the entire store or stocked shelves. Unbelievable, ridiculous and no concern whatsoever. Customer service at this location is horrific.
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March 2021 by Debbie N.
Well done, Target! Haven't been inside a Target store for a year. Walked in today and was greeted by smiling employees wishing me good morning. Not pushy, just friendly. Extra kudos to Amanda and Sammi in the tech area. Amanda was very knowledgeable about phone chargers, cables and cases. She found exactly what I needed in record time! Unfortunately, this store did not have phone cases for the SG21. Amanda rung up my entire sale, including clothing and food, at her register saving me time in the front. This store seems to have been remodeled. It's bright, super clean and is part of a new merchandising campaign. The store looks great and displays can compete with higher priced retailers like Nieman Marcus...not kidding!
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December 2020 by Zaia R.
This target has been the target I go to all the time but after today I'm done they treat you like s*** and talk to you like your a kid especially so called Eric the manager please hopefully this review let's other consumers to go else where horrible staff horrible customer service never have any lanes open just a circus
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October 2020 by Kristina C.
Today it took 30 minutes to check out. This is completely unacceptable, since there were 4 unused self-check out kiosks that weren't even open. The lines went all the way back to the grocery area. There was only one register open for those who did not want to use the self check out. When I asked a Target employee if they could open the other self check out they she said there is nobody to supervise that area and it was roped off. I went to speak to the manager, Nancy and was greeted by 3 Target employees sorting out returns. Why couldn't one or two of them operate the registers instead? There were many frustrated customers and this is the second time this has happened to me. Target you need to get it together because if you don't many of your costumers will shop at your competitor Walmart instead.
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August 2020 by Brenda K.
I ordered my stuff online and it was easy peasy! It was ready the next day! The store was open at 7 am and got there at 8, the store was empty, not many customers and the store was very organized and very clean! I saw an employee spraying the shopping carts and they have wipes for you at the entrance! Things were easy to find! They are very limited on clorax wipes, they limit 1 per customer! I felt safe in this store!