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January 2024 by Donna Herula
I had a fantastic experience at Top Fitness in Vernon Hills with salesperson Jonathan Hall. He answered all of my question and made some calls to the manufacturer to answer additional questions before I decided on purchasing an Inspire IC-1 Spin Bike and I absolutely love it! It is exactly what I wanted - a great price, very quiet and fits me perfectly. There was an issue with some of the hardware/bike parts when I received my bike in the box from the warehouse - and when I called to tell Jonathan, he called other Top Fitness stores and personally drove out to Downers Grove the next day (a 45 minute drive) in order to personally check out the other bikes in stock and brought one back for me to Vernon Hills fully put together. He went above and beyond to make sure everything was OK and that I was extremely happy with my purchase and the experience. My husband and I can't thank Jonathan enough! Great store and fantastic customer service. I won't hesitate to return when we need additional fitness equipment. Thank you!!
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January 2024 by John Villani
After 20ish years the old treadmill needed to be replaced. Jonathan was extremely knowledgeable, professional, and patient. I initially stopped in not knowing the store but referred to by two other satisfied customers. On the first trip Jonathan gave me some good information and compared different treadmill brands. He sent me home with home work to see the amount of space I have to work with. He also suggested to come back with running gear and give the units a try, which is exactly what I did. On the second trip ran 1 mile on two different machines and ultimately selected one. The staff was very patient and informative, and did not feel the usual high pressure sales approach all too common today. I would highly recommend this store to others.
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December 2023 by Paul Rakowski
Top fitness was great. They explained the differences and advantages of each piece of equipment we were considering. They made the whole process very smooth.
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October 2023 by Scott Patterson
Matt and John were extremely helpful and knowledgeable! We had a great experience.
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October 2023 by Jack Gerts
Matt H. was a very professional, knowledgeable and helpful salesperson with our home fitness equipment purchase! I highly recommend him if you need any assistance with fitness equipment in the future! Great experience overall!
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October 2023 by Gerry Haskett
Jonathan at Top Fitness was tremendously helpful in selecting the best treadmill for our needs! And provided guidance and input on a number of related health and fitness issues both before and after our purchase! Top Fitness Vernon Hills and Jonathan are the best!
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October 2023 by John Worwa
Great experience in the store. Gene was very knowledgeable and passionate about all of the equipment and was able to assist in finding exactly what I needed. Highly recommend coming here for any equipment.
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September 2023 by Pam Kaminski
Top notch experience at Top Fitness! Jon guided us through all of our questions and was super knowledgeable about all of the equipment! He was honest and definitely helped us get the most bang for our buck!
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August 2023 by Tim Steward (MindBodyDisc)
Really great experience! Stores like this remind me that some things are much better purchased in a store than on a website.I came in pretty set on one type of rower, but with Jon's expert guidance ended up with one that suits me much better!I love it so far and will be recommending both the store and the rower.
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August 2023 by Dale Torii
We had a full demo on the machine in store, purchased that model and now we use it 3 days a week.
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June 2023 by Mason Larsen
Jonathon went above and beyond to help me place my order. Very knowledgeable and patient! Thanks again!
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April 2023 by Frank Gesualdo
Great people!
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April 2023 by LISA SAXELBY
Matt was great! Seamless experience. Very knowledgeable. Wonderful, easy experience.
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April 2023 by Paul Atkinson
Such a helpful team at Top Fitness…expert and personalized assistance! Thank you, Matt!
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March 2023 by Ashley
Matt was friendly and super helpful at getting us the rower we wanted!
