United States Postal Service
Post OfficesHours:
675 Lakeview Pkwy, Vernon Hills IL 60061 Hours
About United States Postal Service
The United States Postal Service location at 675 Lakeview Pkwy provides secure, reliable, and affordable mail and package delivery. This Post Office offers walk-in passport services. The staff is consistently described as professional, efficient, polite, helpful, thorough, and kind. Service is frequently noted as quick and prompt, leading to satisfied customers. Some reviews indicate that wait times can occur, often attributed to the high volume of customers and the processing of passport applications, which cannot be scheduled. Despite this, workers are acknowledged for being apologetic for any delays and for handling requests efficiently. Overall, experiences at this location are reported as positive, with many customers expressing satisfaction with the consistent and excellent customer service.
Most Recent Reviews
May 2025
I was at this branch today to change my address and redirect all my mail to a new address. Very responsive employee. He helped, advised, explained everything, since this was my first time dealing with this, I was satisfied 🤗👌
April 2025
The staff is professional, efficient, and polite.
They handled my request quickly.
A lot of the negative reviews are possibly because people don't anticipate the number of people that need to be serviced, which can result in wait times.
January 2025
One person and they could not find a piece of mail for a customer…so we
All waited 15 min. At least it was service with a smile.
More Comments(80)
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