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December 2023 by Lh Y.
0 star for the service. But how would you describe the service. The rudeness, the judging and unprofessionalism of your staff (the young girls with really short hair and other with the curly hair) They "looked" at the item for less than a minute to say the item is outdated, out of style, and out of season? Really?! And some of the people I know have the same reviews about the store. Thank you and I appreciate your response on how the location, business, and pricing works.
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December 2023 by Carol B.
They priced a Gucci purse with staining on it for $1299... on the website it's 1200 (with no sales going on). Kinda ridiculous. Isn't this resale? Don't get ripped off.
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November 2023 by Kymberly H.
The selection here is amazing and the staff is so friendly. Do not miss out Quality products below retail. Why shop retail??? Visit Miranda, Jill, or Patti they will take care of you!!!
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November 2023 by Esthela Antu
One of my favorite stores. All employees are really helpful and kind. Miranda is the best!
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November 2023 by Jocelyn García
Great store! Love the deals and great finds, (shout out to Miranda!) the staff is super friendly and helpful. The place is always getting some great awesome stuff!!
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November 2023 by Karen Soriano
Jill was amazing and very helpful!! I definitely got a good deal on all my high end items!
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October 2023 by Cornelia T.
Mentor is the place to shop! Enjoyed my shopping experience, keesa was so gleeful. Great selection. On items
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October 2023 by lays Fernandes
This is a great store, full of great clothes and shoes, just like new, big brands… and the staff are very helpful and friendly too ! Love it , thank you sweetheart Tamera
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September 2023 by Amaris Castillo
Love this place! First time going here and I was stunned! Miranda took care of me, so sweet by the way!! Will definitely be coming back more than once!
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August 2023 by Julie Schilf
This place is awesome. Yes- if you’re selling, policies can be somewhat inconsistent only lately based on who is working and the item you have. Just make sure what you’re selling isn’t more than 2 years old, unless it’s like a ridiculously high end item that you’ve never worn (e.g. still has original tags) thats in high market demand (yes this can happen). And if your case is the latter, don’t sell on a Sunday morning when the new(ish) girl is working- they wont even look at your stuff if they think its a day older than 2 years. The newer staff - really just one person IMO - isn’t as nice as a couple of the longer staffed employees, but they really needed help post-pandemic and I can be empathetic to that so I deal with it- its no biggie. It also could just be how she is- not intentionally rude. I dont know her struggles. I’ve been turned away a couple times for selling stuff- most of the bad reviews are from folks who feel slighted by that. My advice is not to let it bother you and use facebook, Poshmark or ThredUp instead. Know the return policy- it has never changed. And don’t bother going next door- those kids only buy from their friends.
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August 2023 by Zora Jackson-Bartelmus
The selection at this location is top notch!! Pricing is fair and affordable especially for the quality of clothing. Angel helped me out and held true to her name! This was my second stop in here and I will be back many times in the future :)
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August 2023 by Laura Nagg
Super nice quality and variety of clothing! Good service and helpful staff. I always find what I’m looking for and unique/fun extras!
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August 2023 by Rosie salas
Nice clothes!! I love this store. Jill was very helpful on clarifying the return policies.
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August 2023 by Diane Dungca
Keesa was super helpful, I tried on several items and it was a success. The bags are quality and the workout gear is great.
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August 2023 by Anedia Perez
I’m so happy very nice people beautiful stuff .. Angel is so nice I’m feel so happy to shopping in here 1000 % recommend this place ?
