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March 2024 by Diggy D.
The Sales people were not helpful tool them over a month to get my guitar back all it needed was to be restrrung then they lost my guitar case not sure what's going on there but I'm sticking with sweetwater.
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February 2024 by Tim Megenbier
Walked around for 20 minutes trying to buy a guitar. 5 people running around. Zero help. Everyone was to busy.
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February 2024 by Konrad AmunRa
Great all around music store huge selection of guitars,accessories. Drums,cymbals,keyboards basses,PA systems, amplifiers you name it! and instrument lessons.
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February 2024 by Maritza Cisneros
Great customer service
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February 2024 by Cristian Carachure
I just purchased my first 12 string acoustic takamine. Rocky gave me top notch customer service over the phone and even better customer service on site at the store when I decided to buy my guitar. I highly recommend this location due to my great experience!
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January 2024 by Deatrice Scott
Villa Park guitar center my hubby loves to go there. They have real fender bass guitars
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January 2024 by rakesh s nair
Great collection..affordable price.Good and helpful staff
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December 2023 by helen yost
Extremely helpful staff. Knowledgeable
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December 2023 by Joe V.
As a frequent customer of Guitar Center Villa Park, I wanted to write a review of a few of the employees that always go above and beyond. I get bored of and sell guitars to buy others pretty frequently. My wife told me to start sleeping in the acoustic room, because of how much time I spend there.:) Ben is my guy when it comes to buying new gear. He knows the music I like to play and always points me in the right direction. Ben always has a smile on his face and he is an amazing musician. We go as often as we can to see him play in Infunktious and Covington. When Ben is off Kyle is an amazing guy with many years of knowledge. I have never had a negative experience at this location. Even for as busy as it gets sometimes. They let you relax and try out gear with no pressure sales. As for a tech, Josh is outstanding. The man can do amazing things with a guitar, he is Mr. fix it. I can not wait for after the holidays when he can put some new pickups in one of my Jacksons. The managers Ryan and Izzy are very lucky to have these guys as the frontline employees. Thanks for all you do for your customers.
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November 2023 by thomas sanchez
This place is just horrible employees are clues less on prices or floor models no employee here can help you or even make an effort to help they wanted to sale me this hi hat stand for 135 mind this is used then I tell the guy so if used is 135 why this is new and is 119 couldn’t answer he looked so dumb then I tell him give me a new one supposedly he look for one and guess he came back 10 mins later oh yeah we don’t have itJust horrible customer service and even help management needs to pay attention to all the employees they seem to talk more in between them than actually helping customers just disappointed
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November 2023 by Guy Wilson
Great selection and knowledgeable sales people. I bought a Yamaha acoustic guitar and I love it
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November 2023 by Marty Eich
My wife has gone here twice about products for our children (both in high school band) and has been treated both times with condescending attitudes and general annoyance. Employees seemed disinterested in answering any questions.
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October 2023 by Crystal Steinhardt
Thank you to Brian and Kyle for the amazing service when I stopped in October 14th! I was feeling super down, and decided to go window shopping.I played acoustic as a kid/teen, and am in the market for an entry-level guitar. When I needed a pick, Kyle quickly produced one.Also, The location is extremely well-maintained, clean, and seems to have tons to choose from! I never have been to a Guitar Center this nice!
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October 2023 by Ron Lee
Excellent selection of guitars and amps, gear, etc. Great service!
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September 2023 by Gunnar Linden
Shout out to Mike and Gabriel. I've been trying to figure out how to send audio from my computer to a speaker to jam along within a live setting. I've come to this guitar center for years growing up in the area. They've always had what I needed.
