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January 2024 by Sierra R.
[RANT] Please read for an honest experience- I had posted a 5 star review on here or on Google, regardless, I was ASKED basically to do that, not knowing what I was getting myself into later on... I had gone in alone (not the smartest decision, considering being a woman, dealerships prey on that), and it being my first time buying a car under my name, and walked in and was greeted by a younger guy and his dad (family ran business, so I figured I would be treated more fairly than a traditional dealership). I found a car in the $6k range for a 2010 Toyota Camry and had just gotten an engine replaced for about 110k miles on it. I test drove the car and noticed the Check Engine light was on.. also, the tires were worn. When I had asked about the check engine light, the man's response was "it's not a big deal, it's usually just an old code or something small"... I respectfully trusted him and liked how the car drove and for the price of the car, I was able to get financed and drive away the same day basically. BOY DID I MAKE A HUGE MISTAKE. Almost within the same week, my battery died and when I called to tell them to fix it, they said it was a "new" battery.. lie #1. The way the dad talks and bosses the son around too is such a red flag, clearly he has no people skills, purely just cares about the money and that's it. After calling pissed off, he referred me to a mechanic nearby to get the battery replaced since it was under warranty. When I took the car into my local mechanic to get the Check Engine light looked at, it turned out the cadillac converter needs replacing and also the motor is bad.. THE CAR WAS LEAKING OIL THROUGH THE EXHAUST. I constantly have to fill the engine oil to keep the car from making noises, or else I literally have to replace the whole motor... which doesn't make sense considering the car would be better off Totaled.. so I called the dealership AGAIN LIVID this time, and accused them of selling a car with a bad motor KNOWINGLY. They flat out didn't do anything for me and told me "it's your car now, it's as-is and we won't help you because it's costing us too much".. so I've basically been filling my engine oil constantly to avoid the $3k motor replacement.. OH, and the engine mounts were also falling apart at the time and now is costing me another $1k.. if I had known about all of this before purchasing the vehicle, I would've easily passed on this place.. PLEASE DONT DISREGARD THE 1 STAR REVIEWS. And don't pay attention to the 5 star reviews because they literally ask everyone to give them 5 stars knowing they don't give a shit about the customer. They're money sucking leeches who don't know a thing about business, and WILL 100% scam you.. Don't waste your time or money on this place, unless you're okay with spending more on repairs than on the actual car itself..
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January 2024 by kkh delivery
Lucky Motors isn’t just a dealership, it’s a revelation in car buying. The place is a polished gem, sparkling with top-tier vehicles. Here’s the kicker the staff are real pros. They listen more than they talk, guiding you to your dream ride without the pressure.And the deals? They’re as transparent as it gets. You walk out feeling like you’ve struck gold.In a nutshell, Lucky Motors is a game-changer. It’s where I found not just a car, but a winning experience.
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December 2023 by Mark S.
Got screwed here on purchasing a car that end up blowing engine same week they didn't do anything about it I end up taking huge loss stay away from this con artist dealership all 5 starts are his own fake ones believe what you see in 1 star group
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December 2023 by Jeff Rolland
Great experience! Highly recommend
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November 2023 by Sam Alloussi
Amazing staff and service! I came in to buy a used car last week and they were most helpful and friendly! Thanks guys! Definitely recommend ??
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November 2023 by Travis Evans
Harrison was an amazing. He made it very very comfortable for me and it was my first time buying a vehicle, so no discourage in. no problem at all…….
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November 2023 by sierra rose
Harrison was super helpful and easy going with the whole process. Found the car, test drove it with no issues and was able to walk out same day with a new car :) Thank you again!!
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November 2023 by Romo Maloul
Had the greatest experience buying a car from these guys. Would highly recommend to anyone interested in used clean vehicles
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October 2023 by Trevor Schlindwein
I purchased a 2004 Mustang Cobra from their Elmhurst location in 2012. They barely let me drive it around the block. They wouldn’t even let me get it into boost. I only ended up buying it because it was the only one around anywhere in the state at the time. The spark plugs were bad, it had been in an accident, it had rust under the car, and the cruise control didn’t work when I had it inspected. It had a really bad miss at full-throttle due to the plugs being bad. I’m guessing that’s why they wouldn’t let me get it into boost. I have since had the entire car repainted. The only saving grace in this situation is that it’s now worth more than I paid for it due to the market and rarity of this model of Mustang.They were supposed to send the purchase documents to my bank and they didn’t. So, they called me a week later saying I needed to drive 4 hours back to the Chicago area to fill out new financing papers that allowed them to be my lender. I contacted my bank and the bank ended up straightening them out for me. Honestly for a dealer that sold “high end vehicles,” they seemed pretty sleazy. I would never buy a car from them again, even if it’s the last one of the car on the planet.
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October 2023 by Alex R
Very helpful with buying a car. Fast and easy highly recommend!
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October 2023 by Annette Anton
Buyer beware.Bad news dealership bought a BMW FROM THESE CON GUYS HAD IT SHIPED which was a run around.Then as soon as it was received had it checked out need major work their mechanics must be blind.Harrison never gets back to you & uses his father as a ploy when you have you need discuss what suppose to cover.issues
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September 2023 by Nick L
I was looking for an inexpensive reliable transportation and went online and from my first impression from the sales department answering the phone I knew I was in go hands. Bought my **** ****** Matrix for a fair price and drove off the lot with Confidence know they were 100 percent transparently. Will return for my next one.
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September 2023 by Camila Wood
This place is awesome! Great communication, awesome prices, and they offered thousands above their competitors for my trade in. The owner is super friendly and I’m looking forward to do business here in the future.
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August 2023 by Camila W
experience from the appointment to the test drive at Lucky Motors ******** was knowledgeable and personable. Would highly recommend and will certainly my be back for future purchases
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August 2023 by Scott M
Awesome service!!! Very helpful. Goes above and beyond to help you. Would recommend going back!
