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March 2024 by Ray Donavon
Patel answered phone unprofessional rude and unplesent to talk with and said he was the owner Mercy !!!!
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March 2024 by Corey R. Sco (ROCK)
A definite no go ,I got a bad vibe bout this place.
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February 2024 by Pa Pat
Excellent service regarding Dent and scratch! Looks Brand new now again!Thank you Nick! ❤️We love your service and body work.
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November 2023 by Pamela Herd
Awesome skills
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October 2023 by James R Chochole
Was there twice with a classic car; both times I was treated as though I was a bother to them. But, first time the paint job and bodywork was done well, so I just dealt with it.2nd time was a nightmare: the car sat outside for 4 weeks and never got looked at. When I got sick of the waiting I had a truck pick it up and Nick, the manager, was unapologetic and aloof. Very disappointing and frustrating - I won't be back.
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September 2023 by Jim C.
I've been using Maaco for about 15 years at several different locations (before they closed up) and this past experience was a nightmare at Addison's location The Addison shop accepted my classic car for paint and bodywork and then left it sit outside for 4 weeks without even an assessment. When I called after about 3 weeks all he said is "we're busy" and seemed uninterested and aloof. It was frustrating and finally had a truck pick it back up. He offered no explanation nor apologies- nothing. Was even rude to the truck drivers (they called him a dick) and seemed cocky even to me when I brought the car. I won't be using Maaco again- very disappointing and aggravating and cost me $400 in towing back and forth for nothing.
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August 2023 by Mark Matcha
Nick and his team did a great job fixing my van roof and repainting it. It looks great and it was done fast and on time for a good price. I will use them again.
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August 2023 by Naseem Jahangir
Even though they were very busy, Nick was very quick to give me a quote and it was way better than the other places. Henry made sure my car was ready for pick up. The work done on my car was on time and everyone did a great job.Repeat customer.Highly recommended! ?
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August 2023 by Joe K
Painted and fixed rust and damage above and beyond what I expected, Nick Patel gave "Grade A" Customer Service and cares about detail along with follow up progress and making sure it gets done right!Service: Painting
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August 2023 by Kevin
Did a good job on the paint job on the white rav 4 but left the inside of my car dusty with their work boots on both sides of my carService: Painting
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August 2023 by Cliff Rubinstein
Wow! I was looking to get bodywork on a scratched door of my car, but didn’t want to file with my insurance. So I planned to pay for it out of my own pocket. It turned out to be rather expensive. I almost filed with the insurance company, but MAACO was willing to do it for a lot less. I didn’t expect the job to be as good as a regular body shop but boy was I surprised! Everything look perfect! The color was spot on and the metallic partical orientation was a match.(I’d know ; I’m a retired paint chemist)They Also filled some the small dents in the door, which I didn’t even ask them to do because of the additional cost. they also touched up some other scratches and areas where paint was missing on the car, also not requested in the estimate. I could have never done that good of a touch up job even with manufacture touchup paint. Also, they even vacuum my car! Don’t go anywhere else! I don’t know if other MAACOs are this good but this one is!!CRServices: Painting
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May 2023 by Naseer Ahmed
The only body shop that undertakes rust related repairs, Maaco that I visited had a busy schedule. Even though I had gotten a estimate online and scheduled a visit, for some reason, they did not have it on their schedule. There's a lot of confusion regarding where a prospective customer goes. The driveway is filled with cars parked and the garage is blocked by cars Even though there's a lot of space inside.Anyway Nick finally came over when I tried to barge in and he spoke with me on my needs and gave me the heads-up on the cost, warranty and process.I am planning on arranging for a replacement vehicle while I bring my car in for repairs. It's supposed to take 1 week to finish. This is not an accident vehicle nor an insurance claim related job.
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May 2023 by Tyler Woods
Came in with my passenger rear door and quarter fender pretty banged up after someone backed into me. Could not ask for a better price, quality and time in which it took to bring my car back to its original form. Will do business with them again.Services: Painting
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February 2023 by Herman Davis
Walked in there was a guy sitting at the computer. I was told someone would be right with me. Waited exactly 21 mins before he came out and gave me an outrageous price for painting a bumper only on my car.
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September 2022 by John Grist
Terrible customer service. I had an appointment at 10am. I arrived 5 minutes early and was told the person who would look at my car would be in, in 20 minutes. At 11:45 I was told it would be another 10 minutes. I had a 10am appointment!!! After sitting for an hour I'm now looking for a paint shop with better customer service.
