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December 2023 by Clarice Thomas
My name is Aquila Rogers Randy Menzie customer service was excellent their need to be more people in the world like him very nice person thank you!!
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November 2023 by Jim R.
I need a hand brake on my car due to a medical condition. They referred me to another outfit where I would have to be trained before they could help. Well, that other outfit would need about three hours of my time and $525.
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September 2023 by Bill
I brought my very fist conversion van this year back in May. They seemed very nice and caring about my needs. They sold us a 2019 Dodge Grand Caravan. We also added a 4 year bumper to bumper warranty. After the week of owning the van, the Ramp twisted and almost threw me off the ramp. I got stuck between the door and the side of the van. I had to call the fire department to help me out. I sent pictures to them to see about getting the ramp fixed. They claimed it was a user error and would not cover the cost of replacing it. However, the representatives from Braun Mobility said they would cover the cost. Now my battery died. I called yesterday, August 17, 2023, to let them know the battery was dead. They said that since they did not put a new batter in the van when they sold it, they would not cover replacing it under the warranty as well. They said it passed their test, and it had 40 percent life they did not put a new battery in when they sold it to me. I will never buy a van from them again they charge 100 dollars a month for a warranty they don't back. They only covered items on the van they replaced before I purchased it.
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July 2023 by look UP
Staff and service rocks! Great atmosphere!
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July 2023 by Michele Digioia
It was a ground wire that you guys put for the lift you had it 4 days said it was fine got it home and wouldn't start traised it to the ground from unit was a loose connection i figured it out now its fine ty for yrying
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March 2023 by Jessica Weisz
Randy went above and beyond to help us get a van. He was absolutely fantastic!
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March 2023 by Dusty Roads
Romero the service manager went above and beyond to get our VPG repaired, and I am so grateful! This vehicle is no longer made and finding service (and parts) for it has been ridiculous-hard. There is a premium for wheelchair accessible vehicles, because you need people familiar with working on them and people that have the proper equipment. Mobility works has both! They were reasonably priced and luckily right down the street for me. They even delivered our VPG to the driveway and let me know they would be happy to help with any future service issues should they arise. They were fast, friendly, and most importantly gave me piece of mind that they are here to help! Thanks so much Romero and team Mobilty Works!
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February 2023 by David Haidari
They hangoff the phone on you even you are waiting to talk to some one more then 5 minutes.
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February 2023 by Mayraaa
Just got a car for my brother, staff was super friendly and helpful. Randy was the best sales person, super mindful and made my family feel at easy with their purchase. He was able to accommodate for our needs ( transportation, language barrier, etc.) and we appreciate it so much. Definitely recommend ??
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January 2023 by Frank Carino
Thank you Thank you Thank you, Randy Menzie was a pleasure to deal with, top notch, he made a difficult situation feel so easy.Great service throughout the entire team, special thanks to Neal Dybas as well. I can not say enough about them, i will be spreading the word about this team thought out my connections. ...
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January 2023 by Christina Prusia
Pam was super helpful and a sweet lady! She helped us understand everything when dealing with the van! Any question we had she had a easy answer! Definitely recommend this place! Ask for Pam!
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January 2023 by Stephen Kowalewski
Wife was involved in an accident last Monday morning and called them to see if a van was available and was told that the earliest they would have one is May Gee how not professional and yet they need to have a large inventory on their property what to show that they have vans available WHICH THEY DONT Welll as far as being a repeat customer there that’s still up for debate after this And if you think I’m lying here if you want proof go to Jeffrey Auto Body on Lake Street in Addisom it’s in their shop and if that’s not enough proof then I’m sorry And since this $$$$$ means more to them then keeping customers happy ENJOY
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January 2023 by Carlos Alvarado
Staff could due a better job. I have bought a van there & try having another van service there for a 2 months waiting period suck had to go elsewhere.
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January 2023 by Jennifer Christiansen
We had an excellent experience with MobilityWorks in Villa Park. They made a last-minute request work for us so we could take my mother in law to our son's orchestra concert. She was overjoyed to get out of the house and attend the concert. When we picked up the van they gave us a full tutorial on how to work everything. The van was great, everything was clean and everything was automated. We will use them again!
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January 2023 by Tammy Griggs
Pam Hoalt is the sweetest lady. She made renting a wheelchair accessible van so quick and easy. She walked you thru the whole vehicle to make sure you knew how all the features worked. She had everything all ready and the van was really nice and clean. Highly recommend this company ask for Pam