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December 2023 by Melanie Barajas
We received great service from the banker to assist my aunt in getting setup for online access.
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November 2023 by Debra Rogers
Jeanine Zayek was very helpful and pleasant. She went above and beyond to answer/solve ALL of my questions. Jeanine set up my accounts. Excellent customer setup. Ms. Zayek is an asset to the Old Second Bank.
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November 2023 by Richard Helm
Autumn was my teller, she went above and beyond to assist me with my needs. She was very helpful in offering different options for me.
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November 2023 by Claudia
To say I was stressed going into the bank Today is an understatement. Jeanine and Michelle went above and beyond, and helped me put my mind at ease.
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October 2023 by Basil Weaver
Really helpful in resolving an issue for the joint account I have with my son. Friendly and walked me through each step to get a resolution while I was in the branch on that same day. Thanks very much
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October 2023 by William Posik
Jeanine Zayek has been a big help with helping us opening up accounts. She took the time to explain everything to us and answered all of our questions. Very knowledgeable of all banking needs. She was also very easy to talk to and get along with.
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September 2023 by Mary Schanel Stenson
Jeanine was the most professional banking person I have ever worked with. She helped us navigate and resolving banking fraud.
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September 2023 by Anthony Murillo
Old Second National Bank located in St Charles, the environment felt nice and welcoming. Shoutout too Brian what a great man indeed
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August 2023 by Mike King
Jeanine zayek has helped me out here so muchh!!! This is the bank I always go to when I have any issues or concerns and they always help me figure out what’s going on with my accounts!!
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August 2023 by Bahrija Jadadic
I went with my mom to do a dispute and Jeanine Zayek helped us! My mom doesn’t speak very good English and she helped us a lot!
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May 2023 by Ivana Presley
I want to acknowledge absolutely exceptional service by Autumn & Jeanine! They set up my app, showed me how to operate it, cancelled paper statements, and even issued refund for the paper statement charges during one visit.Not to mention they were very pleasant even though it was past 5 o’clock and they could have easily ask me to come back tomorrow.Thank you both!!!
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May 2023 by Rebecca Taras
Jeanine Zayek at the Villa Park, IL location is the best personal banker my family has had the pleasure of working with. She helped my mom and me through a particular difficult time after my father passed to ensure all of our banking affairs were in order. She did so with compassion and professionalism. I can not recommend her more!
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May 2023 by J K
Jeanine Zayek always does a great job for me. We have known each other for over 15 years and I was happy she stayed with Old Second. Villa Park branch is my new branch for banking.
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May 2023 by Francheska Russo
Jeanine, Michelle and the bank staff are amazing, hard working and very attentive! Great bank to do business with
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May 2023 by Marge Ricke
Autumn and Brian are great! Very helpful & great customer service. Thank you!
