CASSCOMM is a reliable and customer-focused business with a long-standing reputation for quality service. Customers appreciate the ability to easily reach local representatives who quickly address issues, often with friendly and helpful staff. Several reviews highlight the helpfulness of team members in various departments, including billing and technical support, who handle concerns efficiently and with good customer service skills. The service team is praised for their dedication, even working in difficult weather conditions to ensure customers can enjoy their channels and internet. Customers have noted positive interactions with technicians, who are described as nice, communicative, and professional. Overall, CASSCOMM employees are recognized for their helpfulness, quick response times, and commitment to customer satisfaction, making the company a trusted choice for cable and internet services.
My comment is to thank Daisy, who is always very dedicated to her work. With patience, dedication, and great kindness, she always helps me with everything I need. I truly hope she continues working here for a long time, as she always answers all my questions. Thank you, Daisy.
October 2025
They are supposed to be available Mon thru Friday. Supposed to have turned off services w week ago still not off. This is one bill that only be paid from a week ago
May 2025
Nothing special tried to double charge me I had a confirmation number from the last time I paid so I was covered but imagine how many people they took advantage of who didn’t