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“Community Trust is the definition of a true community business. They are always focused on the member first. They are friendly, courteous, and they give back to the community.”
7:30AM - 5:30PM
625 Cog Cir #200, Crystal Lake
Credit Unions
“I love this branch and credit union. When you go in, they know you by name, they are always so polite and caring. The branch manager Michelle is awesome as her staff. Keep up the great work in making people feel good coming in.”
8:30AM - 4:30PM
25212 IL-120, Round Lake
Credit Unions
“Although Consumers Credit Union has not been without issues, some of which I've taken up the ladder to their executives to address, I appreciate keeping my banking local, being able to go into my local branch and talk to the same personnel, and NOT having to deal with the large, banking institutions.”
“i was having a extremely bad day, im sure we have all had them! it wasn't until i received a call from ebony and and she explained everything very easily and made me feel very comfotable did my day get better. im sorry I forgot the person who signed me up but she did the same for me. It really showed how good the team in Antioch really is and how lucky i was to be part of GLCU in antioch!!!”
“It's a nice place to do your banking they whit your finances and they make sure that you are happy business with them a nice place to have your savings and checking they are willing to help you”
“There was a point when I wouldn't have written a great review, but things have VASTLY improved at Community Trust Credit Union, particularly at the Grayslake branch. So friendly! So knowledgeable! So willing to go the extra mile. It is going back to the friendly, local credit union I remember when I joined a decade ago. That makes me so happy!”
“Please don't open the new account with this Bank. Specifically in Cary, IL location. They did not give Debit Card in the Branch stating that their Printer is NOT functional. Fair enough! They assured to mail me the Debit Card. Its been 13 days and I did not receive debit card. When I called you to their Call Center, an incompetent lady told me that I need to go the Branch. Meaning she is asking me to drive 1 hour and 15 minute far to the Branch!When I asked her to transfer me to the Executive Team, she kept me on hold for 52 minutes! And still no response!Please avoid them. They don't care about their new customers!Update:Issue of Debit Card is now resolved. Decided to raise to 4-Star!”
“I recently opened my savings account with GLCU, and have nothing but positive things to say! From the moment I walked in the door everyone was so prompt, polite, and made me feel like a valued client! I worked with Lisa Ramos to set up my account and she was very knowledgable and pleasant to work with throughout the whole experience. For anyone looking for a credit union, I highly recommend GLCU!”
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“I've always used consumers. It was my first bank, first credit card. Helped build my credit so much. The staff was always so nice and the building itself is always clean. But since Covid I feel like I've had problems with the online and getting through to people on the phone. I always had to go in to get information. I work nights and make deposits using the ATM. They were under construction for a few days and I noticed they were open and it kept rejecting my deposit. It was just annoying. Ever since the new system in the drive thru I've had nothing but problems.”