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August 2023 by nvm
Quick and friendly service!
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May 2023 by Miguel Mondragon
I went to open a business account I talk to Humberto Raya I ask him about the offer if you open a new business checking account which it was 300 and he say’s we don’t offer that if you want, you can go online look for the coupons and when you get the code bring it to me so we can apply but this is pretty much his job to help the customer not mine to look for the info and bring everything to him
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April 2023 by Jason Mira
Humberto Raya Vasquez is mentioned here a few times and should be! Just saw a video of him on TikTok laughing at a customer, saying he only dealt with the wealthy, and intimidating him, trying to force a physical altercation. THIS GUY NEEDS TO BE FIRED!
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April 2023 by Paul S
I like chase for convenience and number of branches to go to.. not fond of their recent changes.. but.. life goes on.. I minimize use now so I don't get charged for things
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April 2023 by Trey Mackenzie
This bank is about to be at 0 stars due to TikTok and Humberto. ??? Sooooooooooooooo rude.
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April 2023 by Jon Buckley
Dude the relationship manager Gumberto here is on social threatening someone.....................
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February 2023 by Donnie Bradley
Gave me a run around just asking to deposit a check into my account .i had more in my account then what the check was. some of those people dont need to be working at any bank .im going to get me another bank
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October 2022 by RealVamp07
Wish I could put 0 stars. I was barely attended and treated terribly. I had an appointment in which I was attended 30 minutes later than my appointment was. Homberto Raya is very unprofessional.
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September 2022 by Gloria Rubi
They Are very nice with me every time I go there . Sandra Is very nice and friendly person .
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September 2022 by Jake B
They like to get construction work done at 630 am. They are the worst.
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July 2022 by Brandon Toad
I have better experiences at different branches.
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June 2022 by M S
Wish I could put 0 stars. I was barely attended and treated terribly. I had an appointment in which I was attended 30 minutes later than my appointment was. Homberto Raya is very unprofessional.
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May 2022 by KUKLA
OMG! If you enjoy being treated like trash then this bank is the place for you. The manager Gumberto told me I had three minutes to talk, that I know everything there is to know and that he’s going to close my account without my permission simply because I complained of the lack of professionalism, services, and the fact that I can never reach anyone at my bank. This is the worst branch ever! You can’t reach the Naperville branch either cause they don’t believe in answering their phones claiming they are busy in a town of approximately $36,000 residents. I cannot recommend this bank to anyone. They are horrible! Run like your the last two monkeys boarding Noah’s Ark and it’s starting to rain! Run! You’ve been warned folks!
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April 2022 by Pam H.
OMG! I just had a horrific experience with the branch manager of the Warrenville Chase Bank with Gumberto. He was extremely unprofessional and threatened to close my account after I've been bringing cakes and cookies to them for years. No one ever answers the phone. Everyone is unprofessional and ignorant of the bank's protocols and they failed to provide me with the level of customer support and service I require. I cannot recommend this bank. Run like your the last two monkeys boarding Noah's Ark and it's starting to rain! You've been warned folks! This is the worst of the worst! Horrible customer service! Poor communication skills. Do not do business with this bank. I am shutting down my account.
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March 2022 by Ike I.
This Chase location is very nice but not really busy so the wait was not even long at all, the employees and managers are very helpful I definitely don't mind coming to this branch at all if I'm in the area.
