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November 2022 by Mason Dunn
Ordered a drink dispenser on Amazon..from cooks direct..It arrived broken and appeared to be used with residue in the dispenser… they asked for pictures and I sent them pictures… instead of sending me another one right away after informing them I needed it for a weekend event… they just gave me the option to return it… of course I don’t get a refund until they get the dispenser back…Oddly.. when I tried to leave a comment on Amazon… I was declined.
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August 2022 by Ryan Pallares
There was a mishap on a merchandiser refrigerator we bought, but cooks direct took care of us and we really appreciated that a lot.
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July 2022 by Sandie Li
Horrible, a scam company , I ordered a refrigerator, after a week to check it still not ship out yet , I called the customer service, told me it is out of stock and will available on next year February the second weeks. Need to wait over 3 months?? And no any notice for me if I am not called. And now I still see it on the website available to let people to shop…… if no this item please put out of stock or take it off, don’t lie to everyone, scam….
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April 2021 by Sarah G.
Bad customer service, no response when called or emailed, nearly one of the worst shopping experiences I've endured outside of shopping for a colostomy bag for my grannie. I should have read the reviews before making a purchase...
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August 2019 by Milio tochihuitl
Very bad experience