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April 2024 by Ryan
Bro needs to put on some deodorant
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March 2024 by Chicago flygirl
Just left and wanted say Jacob made my 3 year old daughters day! Thank you
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March 2024 by Joseph Johnson
Excellent staff. Treated me with respect.
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January 2024 by Jeanine Ryan
I placed a mobile order. When I picked it up at the window they asked me to pull up and wait. There was no one behind me. It was no problem. By the time my order came out it was about five minutes. For my two items. Which was completely wrong. When I called it out to the worker he goes what does the ticket say. It should be verified before coming out the customer. This Dunkin’ has really gone downhill and has not been the first time they have messed up the order.
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January 2024 by Julia Gesford
This is the fastest and nicest Dunkin around, way better than the other Dunkin in
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January 2024 by Prakash Patel
Excellent Donuts & Coffee. Nice and Clean Store. Great Service.
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January 2024 by Si Smith
Was supposed to be open until 5. It’s 4:25…. Nobody answered the intercom and when we pulled up to the window the employee was eating on the counter and shrugged us off ??♀️
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December 2023 by Abbie Osgood
I hate leaving this review because there are 2 guys there that are so great, but I have had consistent quality issues. Today was the last straw, I placed a mobile order and when I went to pick it up they were just completely closed. I get emergencies happen, but surely someone could have turned off mobile ordering. I’ve now had to sit on corporate for 20 min trying to get a refund because it was a $25. In addition to this, there is a lady that works there ( typically making the sandwiches) who has made us late for appointments because even though I pre-order we have still had to wait 15+ min and sometimes our eggs are still cold. I guess it’s my fault for continuing to come here all these years. Today was the last time, I’ll go to the west Chicago location, where I’ve never had a single item that was bad or a super long wait.
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November 2023 by Rosemary Cuautle
Could have took your time with the sandwich. You burned both sandwiches. That’s unacceptable. You didn’t even toast one side that was still soft. It was not even good. You could have done better with the food.
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November 2023 by Nikhilraj Yalavarthi
Excellent staff. Treated me with respect. Liked the food. Will be coming back for sure if they stay this
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November 2023 by Melissa
Alan is always so kind, he's always here every morning and it makes my day to see him, very fast and quality service every time i order through him!
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October 2023 by Dean Koniewicz
Far better then Starbucks and better coffee.
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September 2023 by Alan Sanchez
Angel was the worker today at this Dunkin’ location and the service she gave us was so great that I took the time off to write this review, she definitely deserves a raise. Thanks Angel!
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September 2023 by Nikhilraj Y.
I love how this store has drastically improved over the past months. Despite reading the reviews, I decided to pay a visit to the store to check if there's been any improvement at all in the store. But to my surprise, the service has improved, their stocking has improved and also the way they handle customers has improved. They finally have the infamous lemon loaf which I crave at all times. Overall it has been a fantastic experience to me and I believe going to the store now is worth a shot. However, it's only open till 7 pm now apparently
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September 2023 by Steven Westfall
The staff has always been friendly and helpful.
