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November 2022 by ranjit singh
Went on Monday Nov 7th to open a checking account. The short personal banker lady was rude and appeared biased. Left me feeling terrible and regretting coming to this branch. The other folks were quite nice and polite though.
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July 2021 by Barbara Kowalczyk
This is not my usual branch I got to, but I was in the neighborhood and needed some assistance. The bank tellers are so friendly and personable. I highly recommend this branch. Thank you! ?
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November 2020 by monika frary
Atm was down no sign, no cars in drive thru. Waiting 30 minutes in drive up. Totally not acceptable. I'm waiting now still.
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March 2020 by Susan Wlodek
We are moving from out of state and Ms. Zinnia Dan has been wonderful with helping us set up accountsand transferring funds. She has provided us with outstanding customer service. She is a real asset to this bank.
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December 2019 by Minni Jiang
Zinnia Dan is very professional personal banker to help open accounts. The banking center manager Jesus Aguirre is very professional and very helpful. The banking center is very clean and full of holidays decorations and make you feel like the holiday season is here. I will recommend this banking center to friends and family.
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December 2019 by Joseph Gercone
They need to get more help if they can't handle it if it is busy. My wife waited for 20 minutes on drive thru and only person there in drive thru.
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August 2019 by Sergio Quinones
The short lady that works here is super rude and has the worst service. Not greeting at all
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February 2018 by Eric Hu
I was waiting for more than 10 minuets to make a drive through deposit without any one waiting at drive through and inside of bank. This is a terrible service which I never encountered at Chicago and Westmont branches. I gave it one star because there is no zero star options.
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July 2017 by Tommy Seilheimer
Worst bank ever and they seriously try to "FEE" you to death.
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June 2012 by Frog
Horific customer service experience. The online banking system showed bills I sent out as paid incorrectly. An overdraft fee of $200 was applied and the bank would not work with me. Their management was rude and uncaring about the confusion of their online system and I chose to leave the bank. CHASE bank is a breath of fresh air compared to 5th Third. STAY AWAY form 5th Third!
