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September 2023 by John Hasemeyer
Bourbonnais, IL store has become a nightmare. Service and especially the quality of the food has deteriorated significantly with the new ownership. Called Rosati Corporate ofc and was told the store is on a lease name (?) basis and therefore not involved. You would think they would care about protecting their name.Would never go back.
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August 2022 by joey s
I ordered a pizza with lt cheese on top not dark brown. I received it raw. I called the manager at the Bloomingdale store. Manager was unwilling to help. This was a $30 pizza. I had to cook at home and didn't come out right. Very upset and will be contacting corporate office for a refund. I will not order from here anymore. Very upset customer.
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August 2022 by Al Barron
I love the meatball sandwich it's awesome and no overpriced.
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March 2022 by E & T
My wife and I are seniors from the Chicago area. We love Rosati's! And we always look forward to it...until now. We have been coming back and forth to AZ as we have a home built here and are often in a hotel. When we first checked into the hotel, the hotel staff recommended Rosati's at Greenfield & Brown in Mesa, AZ. We were excited to be so close to an old favorite from Chicago! But we have had so many problems. Problems, literally, with every order.Three times they have taken orders and not delivered at all. The last of these, happened today. I called the restaurant to ask for a manager and the woman identifying herself as manager (she would not give her name) refused to give any corporate info so we could contact them about how poorly this location is representing the brand standard. She blamed the issues on "the call center." I asked again for her name and how to get ahold of corporate and she hung up. I called back and the location wouldn't answer for ten minutes. Finally, she answered again and said don't call there anymore!Of course, we won't! Rosati's has lost lifelong customers over the terrible service and attitudes of the management at this location.If you're reading this review before ordering, do yourself a favor...call a different restaurant if you don't want the headaches and poor service.
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March 2022 by joey c
I ordered a pizza with lt cheese on top not dark brown. I received it raw. I called the manager at the Bloomingdale store. Manager was unwilling to help. This was a $30 pizza. I had to cook at home and didn't come out right. Very upset and will be contacting corporate office for a refund. I will not order from here anymore. Very upset customer.
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June 2021 by Dean Sims
They constantly change the coupons they always used the 50% off from the boxes and now they don’t for delivery. I called a different Rosati’s and they accepted it
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March 2021 by A M
One star because NEGATIVE FIVE STARS, isn’t an option!!! Ordered $72 worth of wings.Over a dozen were broken and blackish inside, gross!! There was so much sauce, which made them disgustingly soggy.... we spent more time peeling soggy breading off than eating them!!! That’s GROSS!!! We paid $5 for delivery, added a cash tip to that...They charged me $88!!!When I called, they treated me like I was inconveniencing them so much....I WILL NOT SPEND ONE CENT IN ANY ROSATIS ESTABLISHMENT.....NEVER AGAIN!!!
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June 2020 by Alexander Reece
Would surely recommend trying this spot. Exceptional mood, yummy food, awesome service. Great work.
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March 2020 by Hugo French
I often take my friends to this restaurant with my warmest recommendations. I visit this place often. This recommendation is always successful. The dishes they serve are appetizing and the stuff is attentive and cooperative. always when we visit this place we have a lovely evening. warmly recommended.
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March 2020 by Trace Lane
I admire this restaurant a lot. theres a different feeling. The cuisine is marvelous. the service is effective and the team is professional. The price is modest. truly recommend.
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March 2020 by Nicholas Webb
Would definitely recommend trying out this place. Awesome atmosphere, delicious dishes, good customer service. 5 stars.
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January 2020 by R Brandt
Exceptional and flavorful food, I liked the atmosphere the spot has, and the staff members were kind. I will surely visit here next time.
