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June 2023 by Pam H.
OMG! One of the worst Walgreens I've ever been to! The pharmacy manager is particularly rude. I was attempting to show my gratitude and appreciation for one of their employees. I was trying to drop off my homemade cookies. The manager was so rude and abrupt! I tried to explain that I only wanted to know what time she was off so I could drop off the cookies and I wouldn't miss her. While I understand wanting to keep someone's hours private I was only trying to reward a job well done but was brutally rebuffed. That I'd why I no longer patronize this particular Walgreens and whole others left so many negative comments and reviews about this horrible Walgreens. OMG! These people do not have any clue what they are doing!!! Stupid beyond any comprehension. Hang up on you. Leave you on hold endlessly without any apologies and then act as if nothing happened!!! Their staff is equally awful and leave you on hold when making any inquiries as to product information or any other information that you might have. They're completely worthless and the pharmacy manager was rude and abrupt! So if you're considering going to this location allow me to make a suggestion. Run like your the last two monkeys boarding Noah's Ark and it's starting to rain! You've been warned folks! Enter at your own risk!!
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April 2022 by Gino H.
DO NOT GO HERE for passport pictures. At least one of the three passport pics, which for some reason are $16 for 2 of the same one and not eligible for promotions, got rejected (still waiting to hear about the kids' passport photos but they were as bad as my wife's rejected one). So I had to drag the kids and wife in again and spend money and time priority mailing the wife's photo in. I may end up having to mail the kids' in as well as expediting their request, we'll see.I asked if I could get new pictures and a refund and the guy, who said he didn't mess up the pictures the first time (he did unless he has a twin) said we could get new pictures only after we returned all other pictures and refused to provide a refund so we could go somewhere more competent. The new pictures seem better so we'll see. I understand we could have looked at the poor pictures better before sending them with our passport application however what I don't understand is the attitude from multiple employees during the process and the poor customer service experience in general. If you do get passport pictures here make sure you check them thoroughly.The rest of this Walgreens seems fine. If you buy something and it's not on sale it will probably be overpriced but that's normal for Walgreens.
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August 2021 by JoEllen D.
The pharmacists and assistants at this Walgreens are knowledgeable, friendly, helpful, and efficient. They have handled prescription renewal through my doctor's office, and transfers of prescriptions with no interruptions when I am traveling. My prescription insurance changed this year and the new card came with material suggesting I had to fill my prescription at CVS. I had to fill a prescription late one evening for an ear infection and was willing to pay GoodRx prices at "my" Walgreens due to nearest CVS was closed. I went to Walgreens and they looked up my new insurance and filled my prescription using the new insurance!!!
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August 2021 by Tom J.
I feel a bit bad writing a negative review of the Walgreens store at 2S613 Route 59 in Warrenville because we've had generally good experiences with them in the past (with one exception for myself that I mention below). In fact, they've have been our primary pharmacy since they opened for businesss. I don't take any medications so my wife usually is the only one to pick up prescriptions but I recently picked up prescriptions for her when she had just gotten out of the hospital after surgery and the man at the drive-up window was not only rude but he took so much time filling the order that cars were backed up halfway around the entire parking lot. The prescriptions were already ready to go but he basically just ignored me while I waited at the drive-up window while people behind me were getting angry. To top it off, he was short and unfriendly. That was my one and only esperience with the pharmacy until yesterday. Yesterday, my wife and I went to this Walgreens to get booster Covid-19 shots since they are available at many drug stores now even though news reports say they will be available next month (September) for those who had the shots early in the roll-out. My wife and I both had our shots very early in the roll-out vacinne roll-out. Our daughter, a registered nurse, made us aware that we could get the booster shots now. So we headed to Walgreens to get the shots over with. When we were walking back to the pharmacy counter, an automated announcement came over the PA system saying vaccine shots were given with no appoinments. When we got the the counter, we asked the pharmacist if we could get the booster shots and we showed him our proof that we had the first two shots early in the year. (We were planning a trip where we would be around a lot of people and thought the booster shot would be a good idea before going on the trip.) He made it clear that we could receive the booster shots but we should have defined risk factors. Well, that was easy, or so we thought. I told him that I was 72 and my wife was 71. Age is a serious risk factor for the virus. Then I pointed out that we were both a bit overweight. Overweight is also considered a serious risk factor. And, in addition to that, my wife has sacroidosis and I have been diagnosed with Type 2 diabetes. So we each have three serious risk factors. But the pharmacist went to talk to another pharmacist (presumably his boss) a couple times and finally came back and said my wife would have to prove that she has sarcoidosis. They couldn't give me the booster because they only had the Moderna vaccine and I had the Pfizer vaccines previously. But even if I had the Moderna vaccine, I couldn't get the booster without proving that I have Type 2 Diabetes. I suggested to my wife that they probably had records of prescriptions for her medicine to treat sarcoidosis but, unfortunately, she gets that medicine from an online company. We accepted the refusal cordially and left but, thinking about it later, I became disappointed and a bit angry with what had happened. After all, we both had two important risk factors that were right there to see and provable - age and weight. That alone should have been enough. In fact, either one of those should have been enough. We could show them proof of our age and they could see we are a bit overweight just by looking at us. What made me a bit angry when thinking about it later was that by demanding proof that my wife has sacroidois (and, if they had the Pfizer vaccine I would have had to prove that I had Type 2 Diabetes) they were indicating that they didn't believe us. Now, why would we lie about something like that? And, again, we both had two serious risk factors staring them right in the face. In other words, demanding proof of a third risk factor implied that we might be lying to them and that's insulting. And, in the end, what would have hurt to simply give us the booster shots. Would there have been a danger if they gave my wife the booster shot and she could only prove that she had two serious risk factor
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June 2021 by Ben C.
Re: Walgreens located at 2s613 State Route 59Warrenville, IL 60555I recently moved from warrenville IL to a town that is about 9 miles away, and has a 24 hour Walgreens. 6 people waiting in line at pharmacy. There are 2 stores in Warrenville. One was 1/2 block away, and still i drove to above location 2.5 miles away because staff's level of knowledge, friendliness, and caring (Yes, CARING) is so rare these days. All staff are great, but Brian the pharmacist and Becky the tech exemplify the qualities previously mentioned. BTW, I now drive 9 miles to visit that store!! It's located at the corner of Batavia Rd. & IL RT 59, in Warrenville
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April 2021 by S B.
Very disappointed today while picking up a few items at Walgreens on 59 in Warrenville. Shoppers we let into the store with no mask. 4 young boys dropped their bikes and scooters in front of the doors and ran into the store with no masks, bikes blocking the entrance as an elderly lady had to dance around them to enter the store. Boys were aloud to shop with no masks and nothing was said to them as they checked out and left. I hope to see things changed as Covid is still and I for one plan on following CDC guidelines.
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September 2019 by Tina B.
Great customer service. CSR at register is great. I had an issue with rewards and manager was super nice, rewarded me my points with a little extra for the trouble. They are always willing to go out of their way to help.
