CEFCU is a well-regarded credit union with friendly staff, particularly noted for their helpfulness in services like car refinancing. Customers appreciate the professionalism of staff members, who strive to make banking experiences easy. However, some users express frustration with frequent fraud alerts on credit cards, which can be inconvenient if they do not opt into notifications. Overall, CEFCU is seen as a supportive institution, especially during difficult times.
I have been a CEFCU member for 10 years, and it is so much better than a bank.
July 2024
Tiffany helped us a lot with getting our car refinanced, she was very nice and professional and made the whole experience feel easy.
November 2023
Shout out to Andrea Schuster for helping me with a personal deceased account. I had alot of anxiety and Andrea worked above and beyond and helped me out. Appreciate making a difficult time easier.