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April 2024 by AnnaMarie Siebert
Incredible wait time. To spend more then 30 minutes waiting on 2 medium coffee and 2 donuts, and this is after waiting in line 20 minutes to order! Tables are all dirty. Donuts taste old. Absolutely the worst DD experience ever. Not to mention all the good flavors being discontinued.
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April 2024 by cyles99
Workers are kinda unfriendly and rude. Other than that, the place is a normal dunkin.
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March 2024 by Michelle Spielman
Not the best
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February 2024 by Brooklyn B
1. Took about 5 minuted to get acknowledged standing at counter2. Took 25 minutes to get drinks. We were the only people there besides a few teens talking and goofing with employees only 2 employees were actually working while the rest was with the teens half working half talking and goofing around3. One drink, a mocha frozen coffee was left just sitting in the blender making it by the time we got it, no longer frozen and we requested oatmilk, and was definitely not made with it. (Which is something you pay extra for)
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January 2024 by Sun Flower
Always takes forever even if you’re the only one in line and staff is never super friendly.
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January 2024 by Arlis Harris
Asked for "hot" and "decaf" coffee. Recieved "Iced" and "caf" coffee. Nice. They fixed the temperature but not the "decaf" part. ?. Hope I will be able to sleep tonight.
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January 2024 by Justin Marshall
Hey it was clean, fast service and everything tasted like it should!!! What else can u
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January 2024 by Ron Fisher
They can’t make a simple cup of coffee the way a customer wants even my food orders get messed
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January 2024 by anon anon
A week ago the sandwiches were hot, toasted, and good. This week they are barely warm and soggy from the microwave. The sugar raised donuts were made with powdered sugar and dry. Did this place change owners over christmas?
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December 2023 by Steve Sutherland
Love their teas and donuts. Service is a bit iffy at the Washington location . Friendly service but check your order.
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December 2023 by Mitch Richards
VERY hit or miss at this Dunkin. 4 stars because this location still has the Happy Hour!!! I'll reduce if/when happy hour goes away here. On a normal day you'll wait 20 minutes to get an iced coffee and when you finally do it's of subpar quality and flavor. Vary rarely when I come through here is it fast and delicious. Today at 3pm my wait was 5 minutes and the iced coffee was decent. Like 90% of the dunkins in the area this one could be doing a lot better on the daily. I'll continue visiting this location the Pekin location specifically because I support the owners(s) decision to keep happy hour!
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November 2023 by EK Studio
Waiting in line for 48 minutes. 22 of that was from time of order to actual food pick up. Waited 18 minutes at the window for my food. The back of house was absolutely trashed. Multiple employees aimlessly wandering around. I will not be returningParking: You can’t park in their parking lot because the drive through line doesn’t move
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November 2023 by lindy anne
Very much what you
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November 2023 by Kaiya Jergin
I have gone to this location for years and they have always got my order right, these employees have done a great job.
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November 2023 by Tessa Baletka
Coffee is a hit or miss. Service sucks and they don't apparently know how to put in the happy hour code ... ??♀️
