-
December 2023 by Austin
Don't buy lumber here, it's junk!!!!! Bought 5,000 - 6,000 dollars worth of lumber to build about 600 feet of privacy fence. A year and a half later and all of the treated 2x4s are warped and twisted. Not one fence panel is straight. If you look down my fence it's bowed in and out all the way down. It looks absolutely horrible!!!!! $5,000 plus worth of material that needs to be ripped out after a year and a half!!!!! And about 3-4 weeks of my work down the drain. Between my labor and the cost of material, I'm out around $10,000. I may be talking to a lawyer soon. My neighbors 15 year old privacy fence is still straight. I guess they cared about treating lumber properly back then. Don't buy Menards lumber unless you want to do your job all over again.
-
December 2023 by Amanda Widner
If I could give negative stars I would. Both my husband and I are very frequent Menards shoppers and what we experienced today was absolutely horrific. First we asked a gentleman in electrical for help (in plain as day English language) and the associate decided to answer in Spanish? We never spoke a word of Spanish anywhere inside the store! Where did that come from? Then my husband proceeded to answer him with the reply of, “I can answer in both Spanish or English sir, but then the gentleman pointed us in the direction of two other men standing at a desk near the lamps. That was a very very strange interaction. And then the next two associates were standing there looking at us like we’re dumb for asking them if they have a certain item. Then we decide to go check out with our 5-6 items and we check out in front of customer service by the registers. Everything was good. We get checked out and remembered that we have a couple of online items to pick up from there so we ask customer service ( 2-4 people standing there) where do we pick up the items? One very young associate just points to the back of the store and said “back of the store” and nothing else. How rude. He kept pointing until we decided to just run to the back of the store (from starting inside the store from customer service, because they said back of the store, and then we passed the registers up and then within seconds we realized that we can just go to the outside yard to pick up the items in our truck, so we turned around and went to leave the store to go to the yard. We get stopped at the door. Asking for our receipt for the items in the back but we explained that we didn’t make it to the back of the store we were just going to go pick it up from the “pick up” location outside and then thereafter began to question what was in our cart when they were watching us get checked out and we went to customer service right after we checked out with the cashier. He points at the merchandise in our cart. I replied, it’s the stuff we just bought. What else? Then my husband said, you guys just saw us 15 seconds ago. I guess one of the older female cashiers saw us go back into the store and we didn’t check out with anyone. We checked out with a younger female. I have no problem showing my receipt by any means. I am a patient person. But the level of racism that we were apart of is down right embarrassing. To have employees like that is disgusting. I am a half white-half Mexican female. Get better employees. I just moved here but whoever I meet or whoever mentions this store I will tell them to ABSOLUTELY NOT SHOP HERE! DO BETTER!!
-
December 2023 by Barb Darling
Staff is so helpful the guy in paint dept is the best ....knows his stuff
-
December 2023 by Jack Box
Great store ..to bad they ended the rebate deal
-
October 2023 by Deborah O'Connor
Knowledgeable friendly staff. Answered all my questions, filled my propane bottles promptly. 2nd visit same as the first, knowledgeable friendly staff, well stocked.
-
October 2023 by Son Charette
Very helpful, experienced staff. Family run business. If. I am having a problem fixing something, they can suggest a solution.
-
August 2023 by Chris Nowak
Had everything we needed. Used $240 of refunds to save money and earned an $120 addition refund.
-
August 2023 by Kan Patel
Not good services and there employees have bed attitude
-
August 2023 by jami haffner
Larry in floor covering was very helpful .He went above in helping us
-
May 2023 by Jayme Gunderson
I've had 2 bad experiences over the last 8 months with this store. One was with the guy who delivers lumber for menards and one was with some guy in building materials. The latest one involved me calling to ask about placing an online order. While I was explaining the situation, the employee rudely interrupts and asked if I was going to let him finish. I said excuse me and asked to speak with his manager. He said he was the manager. So I asked to speak with a higher up manager and he would not tell me who that would be. He kept saying he was the manager. He laid down the phone and walked off. I called back and spoke with the front of store manager and they said they they will look into it. I doubt the first guy I talked to was any kind of manager. Just another example of the bad employee attitude that is becoming more common.
-
May 2023 by Arlis Harris
Friendly people, but, don't expect them to honor the price of an item that THEY PUT IN THE WRONG PLACE!!! Plus the lady was trying to accuse me of misplacing the item. Also that day I had to fix another item that was in the wrong place too. Come on Menards can't your people read barcodes?
-
May 2023 by Kelly L.
Great prices on on my new vanity for the bathroom. Worker helped me load it too
-
May 2023 by Danyele Blount
Nice and clean. Full shelves. Variety. Lots of employees.
-
March 2023 by Antoinette Scheirer
Staff was helpful, knowledgeable and friendly.Store was clean.
-
March 2023 by Nadina Spence
Sydney in Cabinets/Appliances was very knowledgeable, pleasant, & helpful; a true professional. Menards is lucky to have her.
