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February 2024 by Pete
I have had some issues with customer service at this location-and others for that matter-but since the new virtual teller system has been in place things just seem to have gotten better!! The remaining staff at this location have been very nice over the past several months so victory via economics!!
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August 2023 by Lee Kephart
Down graded pnc bank in Washington from 5 stars to 1 due to the fact that they have no tellers and a woman working Saturday Aug 5 was very rude when I went to use the ATM inside. I was iformed that I should wait inside while the ATM was being used for privacy...That's what tellers are for...Paying a person to just sit and watch the e ATM is usless.
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July 2023 by TM King
This Branch has been going downhill since Covid! Now, other than a VERY rude woman when you first go inside who despite wearing a PNC name tag tells you she won't help you but an ATM will, THATS the only human interaction you'll receive at this location! Do yourself a favor & go either to Morton or Pioneer Park branches! Both have very friendly & helpful employees!
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July 2023 by Howard Bennett
0 Stars we tried to cash a check from the ATM and it would not give us our money.
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May 2023 by Joel Dunbar
They went from a full service bank, down to two ATM's. There is no drive up service. There are no in person bank tellers. Customer service is nonexistent at this location.
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May 2023 by Shawn Winter
No more personal customer service. Needed help Wanted to get appointed to come inDone over the phone very impersonal/unprofessionalRUDEAS IF THEY DONT WANT PERSONAL CONTACT WITH ANYONEAtms do not dispense amounts i was told by personalHighly agitated and disappointed
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March 2022 by R B
A waste of time and money. They charge high fees for many things. They want you to schedule an appointment to reopen an account despite already being there and willing to wait.The teller said they had someone coming in for an appointment and to come another day. I was nearby and never saw anyone enter the bank. They don't want to do anything.The last time I came in they told me I can take care of my business online. If I wanted an online bank I wouldn't have chose PNC. I came to the bank for assistance, not be treated like I didn't matter.
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November 2021 by Serge Njigeh
Have tried using the ATM on multiple occasions and failed and just won't be back for that purpose. Not sure if this only works for PNC customers
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November 2017 by Paul Mensinger
We've done both personal and business banking with PC and it's predecessors for 2 decades. This branch has always been extremely helpful with all our needs and I would highly recommend it.
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August 2016 by Jeff Thomas
Took a small Mason jar of coins into the bank to deposit. We were told that they will no longer accept more than $10 worth of change due to removing their change counting machines. When a bank will no longer accept currency to deposit, it becomes time to find another bank.
