Advance Auto Parts is a store with a friendly and helpful staff that makes customers feel welcome and glad they stopped in. The atmosphere is very friendly and welcoming. Staff members are understanding, kind, and helpful, often going above and beyond. They assist customers who are unsure about what they need, quickly figuring out the correct parts and offering multiple options. Employees frequently install items like batteries and wiper blades for customers right away, even in cold rain, providing effective and smooth results. They offer honest advice, such as talking a customer out of an unnecessary purchase and explaining procedures, and can loan tools like a powerful jump starter in an emergency. While not all parts are super high quality, most are decent at a decent price. Inventory can vary by location, sometimes requiring a trip to another store. Overall, the staff's service and willingness to help literally save customers' days.
