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“I took my car to Interstate Battery today and had an excellent experience. Chris and another gentleman (I didn’t catch his name) went above and beyond to resolve the issue quickly. They were both incredibly knowledgeable, professional, and friendly. It’s rare to get this level of service, and I left very impressed and grateful. Highly recommend!”
“Bought an Interstate Battery 33 months ago and it died. They were able to replace it with a prorated discount on age. Very seamles transaction and was able to get me out in a half hour.”
“All I can say is the customer service my daughter and I experienced today was nothing but incredible! We had no clue what to do about a piece we had hanging from under the car, but Tom was in it. He came outside and knew exactly what we needed to fix the problem and then fixed it! Can’t thank you enough.”
“I had such a great experience at the Grayslake O’Reilly’s thanks to Mark. I stopped in because my daughter’s car needed a new battery, and he immediately stepped in to help with patience and real expertise. He gave me helpful on what to watch for moving forward. Mark turned what could’ve been a stressful situation into an easy, almost enjoyable errand. If you need help at the Grayslake O’Reilly’s, look for Mark. You’ll walk out feeling confident and taken care of.”
7:30AM - 9PM
67 US-12, Fox Lake
Battery Stores
“I’m extremely grateful to the guys for helping me thru my situation. They didn’t just offer amazing customer service. Going above and beyond anything I was expecting by physically going outside and fixing my hanging exhaust. I was totally capable of doing it but without hesitation, in not so ideal weather, “stay inside and stay warm. I’ll take care of this.””
“Dan/Daniel greeted me immediately, offered to help and was very personable and had a great sense of humour.
I love O’Reilley’s. And they are pretty consistent wherever you go.
Thank you!”
“Easy and quick place to get your key fob battery replaced—even for my VW which is not always the easiest vehicle to stop and grab a part for outside of the dealership.”
“I found that O’Reilly is most commentating Auto Parts store out there like most they can get the part the next day they can match any price to any other auto parts, but they will lend you tools unlike any other auto parts, they have one of the largest selections, unlike other Auto Parts stores, but they also have a great staff They have the coolest guys working for them that are willing to do almost anything to get you and keep you as a customer plus they know cars. One time I had a flat tire on a trailer and it was miles away. I asked her if I could borrow a spin bar since I had numerous Spine bars at home they said no problem. They let me use Spine bar. I didn’t even have to pay for it. I did give him my drivers license to hold till I brought it back, which I did. This was a $30 item. I returned it and because of that they got me this is an example of the trust and help that they will give to get and keep a customer. This is rare and important to us old school guys.”
“The customer service teammate at O’Reillys
Did an amazing job helping us switch out our battery even though it was after hours . Thank you so very much Mr. Lalo”
“I don’t usually leave reviews, but Mark at the Cary, IL O’Reilly Auto Parts absolutely deserves one. From the moment I walked in for a new battery, Mark went above and beyond—knowledgeable, patient, and genuinely invested in helping me get exactly what I needed. He didn’t just point me to a shelf; he asked the right questions, double-checked compatibility, and made sure I left confident in my purchase.
What really stood out was his professionalism and attitude. You can tell Mark truly cares about customers and takes pride in his work. That kind of service is rare these days, and it completely changed my expectations of an auto parts store. Because of Mark, this O’Reilly’s will be my go-to from now on. If you’re in Cary, do yourself a favor and ask for him—you won’t be disappointed.”
“GreatCJ service and fast! CJ is the best! Well they all are but he really looks out for the customer's that they get the right things and very helpful! I only use this store!”
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“Tony was exceptional with helping me change my truck battery. even through a difficult battery change had a great attitude and even taught me the different tools and what they do. Love him!”