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September 2024 by Susan Anger
The most helpful staff!
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July 2024 by Peter Roto
I've had 2 separate issues where my vehicle was hit, I brought my car to Castens the first time sheerly due to proximity. The experience was so good, I will never have work done anywhere else when needed. Congenial staff, communicate well, and did a wonderful job both times!
Highly recommend.
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May 2024 by Lourdes Munoz
Fast and efficient.
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May 2024 by Mike Olsen
I brought my Taurus there and was very impressed with the job. The work was done very professionally and was a quality job. My wife had to drop the car off and pick it up and she said that Bill was very helpful and friendly. My car was returned cleaner than it was when it arrived. I highly recommend Casten.
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February 2024 by Janet Hoffman
Went in for an estimate and was struggling with insurance! Bill was so patient and kind. Very helpful with his communication and how to get started. Estimate prices were great (cheaper than the dealership), and service/repair time was quick! I definitely would take my car here again and recommend Castens to others
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November 2023 by Robert Searcy
I have had my truck repaired at the body shop two times now and have not been let down gotten the truck back when I was supposed to and their attention for detail is outstanding the staff was all friendly and I would highly recommend the shop to anyone
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September 2023 by Joshua Sharon
Great job on truck bed repair
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September 2023 by Brian Rowe
Excellent service. Very friendly staff
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September 2023 by Megan Langley-Kim
Customer service is amazing.
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September 2023 by Eric Kinkel
Great work, fast, excellent customer service
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September 2023 by Jeff Lullo
I had the front fender repaired on my 2020 Honda CR-V by Casten Auto Body Shop In Wauconda, IL. Matt (owner) and Stephanie (office) treated me like family. My car looked like brand new and was spotlessly clean inside and out. I highly recommend using Casten Auto Body Shop in Wauconda for all of your body shop needs!Service: Body & Trim
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May 2023 by Kathy Priest
We've had several repairs here. Usually with big body work to just a quarter panel needing a paint job. They treated the smalls just like the big ones. They have a clean shop. Great communication. 2 locations. We really appreciate their attention to detail and the end product results are beautiful
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April 2023 by Junaid Khan
Very nice guys and did a great job. The left side of the bumper wasn’t out on correctly on our Sequoia, called them up and within 10 minutes got it fixed. Highly recommend their services!!Service: Body & Trim
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February 2023 by Abel Alfaro
Bill was awesome. He was so helpful and very professional.
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October 2022 by Marc R
Working with Jeff was a pleasure. Customer service is 110%* Great body work* Updates by phone and emails* Repair was extended only due to getting Honda parts* Customer Care loaner was extendedI highly recommend using Casten Body Shop!Services: Painting
