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“I use this post office periodically. Every time I come here, I walk in, hoping to see Laura at the checkout counter. She is incredibly helpful, friendly, and fast. I literally bypass two post offices that are closer to my home to come to this location only because I know Laura will provide the absolute best help and service.”
“Shout out to Shion (sp?) At FRG post office. This morning she appeared to be a one-man-show and totally handled it like a champ. A very unpleasant patron was in front of me and giving her a hard time. She kept her cool and was professional. Hard to work with the public but she does great!”
“The lady that works there with purple hair it’s very pleasant, this is probably the best experience I have had in any post office I been to. She is so helpful and bubbly!”
“For my business, I have to go to the post office M-F most weeks. I moved to Cary IL over the summer. In the past, I would dread going to the post office daily. My post office would constantly create havoc or just be rude and off-putting.
As soon as I stepped into Cary post office for the first time, it was like being teleported to a different dimension. It is so clean and the clerks are so incredibly kind and helpful. They are quick, thorough, knowledge, and above-all, friendly.
The Cary IL post office is a true breath of fresh air. I've shipped hundreds of packages with them since I moved and all have been on track and on time. Beyond that, I truly feel the clerks are some of the nicest & coolest people in the community.
I highly recommend this post office. Truly, thank you for all that you do.”
“I have been using this local post office for years and always find happy faces and smiles. I usually drop off my daily shipments, which they will scan on the spot for you.
Many of you might not realize, but the word is they will be closing 100's of small post offices like this one across the country.
Sadly, the local small town USPS's we all know and love may be a thing of the past as they find ways to increase revenue while minimizing the services they provide.
I have never had an issue with this office and will continue to drop off my packages.”
“I love this post office. It’s spacious it’s open. The staff is friendly efficient and accommodating. Crystal is very friendly. If you forget something they’re more than willing to try to find something to help you to seal up a package to address it and there’s never a long line. Go to Palatine you’ll be waiting there for 20 to 30 minutes sometimes.
My only complaint would be the parking spots are kind of far from the door and I need a hip replacement so it takes a little bit for me to get to the front counter, but that’s the only thing that I find wrong with this place
…good job C-VillePost Office!!”
“Laura is a lifesaver. Thanks for helping me track down my package. I told the Mail guy to give you a hug and/or a thank you from me. I wish there were more people like you.”
“I know that a lot of customers get frustrated when lines are long and that there are only two employees at their registers. These folks are busy doing a job that you would not want. If you give these hardworking employees a little empathy and a friendly smile, you will get back what you give. But that is life.:. You get what give! (The only thing missing to get 5 stars is adequate staffing)”
“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!
Post office itself was clean and quiet. Loved it.”
“All the people that work here are extremely knowledgeable, friendly & helpful to those people that may require a little more help & understanding in how things work. So thank you Octavia & the mail man that works my route!!”
“I had such a great experience at the Lake Zurich Post Office, thanks to Jerome! He was incredibly helpful, patient, and knowledgeable—especially compared to the experience I had at both Barrington locations. Jerome took the time to explain everything clearly and made the whole process feel easy and stress-free. It’s so refreshing to come across someone who genuinely cares and goes the extra mile. Thank you, Jerome, for your kindness and professionalism!”
“Great employees here! I’ve shipped several items over the last few months through this location and the service is always top notch. Employees are informative, which helped me save money on shipping options. I will definitely continue to use their services :)”
“Surprised by the negative reviews in general on this location. My team and I ship out thousands of ground and priority packages a week. Every other week we bring a bath of a few hundred here. We have never had a single package not get scanned or go missing. This location does their job and does it EXCEPTIONALLY. Name the location and I have a complaint about a staff members attitude or lack of accountability when packages disappear after not being scanned… but not this branch. They are friendly 95% of the time and I see too many 1 star reviews of people not realizing that maybe workers are stressed or having a bad day… this location is by far the best USPS location in the NW suburbs. I have been to 25-30 in the last 7-10 years and this is the only branch that does it right and I have nothing but good things to say.”
“Linda is always helpful with answering questions I have about shipping. She speaks with knowledge and makes it simple to understand my needs when shipping. She always says hi and greets you with a smile. I come to this location daily and never have I felt uncomfortable stepping into this location as I have in others. I just want to thank her for all the hard work she puts in day in and day out. Definitely a gem at this location.”
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“Anna (Wauconda IL) is a knowledgeable, friendly and quick behind the counter worker - I am delighted to be able to ship packages through her as she never disappoints!”