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“Shout out to Shion (sp?) At FRG post office. This morning she appeared to be a one-man-show and totally handled it like a champ. A very unpleasant patron was in front of me and giving her a hard time. She kept her cool and was professional. Hard to work with the public but she does great!”
“Laura was so kind and helpful yesterday! I didn’t ask the other person’s name who helped me figure out what to use for the envelope type since I needed it rushed but everyone there was so nice and helpful to me.”
“We opened a PO Box for our business and the employees have all been very helpful. Trying to be here by 5pm to get mail can be tough and wish the lobby were 24 hours but that doesn’t impact the 5 stars for the genuinely nice workers.”
“When going to the Fox Lake, IL post office these days it can be a hit or miss regarding customer service. This week I was extremely pleased having met and had a wonderfully engaging experience with the postal associate at the counter. Natalie was incredibly personable while being a consummate professional serving her customers while developing a rapport! While we sometimes focus on the negative, it is important to acknowledge a wonderful experience also! Well done Natalie! Thank you for your service to a customer base that can sometimes be less than appreciative!”
“Felicia saved my life today by being so helpful. I had a notification in my yahoo that my package had arrived and was being sent back to sender so I went to post office and she helped me track and recover the package thankfully!! So grateful for your assistance today.”
“I have lived here for 24 years, and the post office has always been helpful and friendly, without any exceptions. If they are super busy during the holiday season, they are still friendly, helpful and knowledgeable. I have yet to have an issue that could not be resolved.”
10AM - 4:30PM
106 Barrington Commons Ct, Barrington
Post Offices
“I've been going to this post office for 2 years and never had an issue with anyone that works there, or with my mail delivery. There's another review that says they got to the post of 2 minutes before closing, and the door was already locked. Well, maybe don't go anywhere 2 minutes before closing?There are several distinct personalities working there, like anywhere else. They were always polite and helpful to me, and everyone else I saw them interact with. In truth, they were more polite, patient, and tolerant than I would be. I could never deal with some of the people I've seen walk in there.To be honest, it's the other customers that annoy me. You know the type. They don't bother to finish wrapping up their packages at home BEFORE they go to the post office, and you have to stand there and wait for them to do things they should have done earlier. Also, I am a firm believer in the fact that there ARE stupid questions!In summary, I think this post office is good. At least, that has been my experience.”
“I think Mundelein post office is great. I live in Grayslake, but it is worth it for me to drive to Mundelein because I know the packages will be sent out timely and the staff is very nice. They have excellent hours on the Saturday when mail is still sent out at 4:30 pm.”
“This post office does a good job and they are very friendly and helpful. However, mail was stolen out of that outside collection box on 12-12-21 and the check was washed and cashed. Please put your mail inside the PO. I reported this to USPS for fraud investigation.”
“Great employees here! I’ve shipped several items over the last few months through this location and the service is always top notch. Employees are informative, which helped me save money on shipping options. I will definitely continue to use their services :)”
8:30AM - 1:30PM 2:30 - 4:30PM
1420 E Algonquin Rd, Algonquin
Post Offices
“Linda is always helpful with answering questions I have about shipping. She speaks with knowledge and makes it simple to understand my needs when shipping. She always says hi and greets you with a smile. I come to this location daily and never have I felt uncomfortable stepping into this location as I have in others. I just want to thank her for all the hard work she puts in day in and day out. Definitely a gem at this location.”
8:30AM - 5:30PM
440 W Colfax St, Palatine
Post Offices
“I was scared to go here because the reviews are so bad but my experience was great. I got there at about 4:20 on a Tuesday and there was a short line with one employee working. He was very kind and helpful. I was in and out in probably 5 minutes.”
“Ok look, All post offices are understaffed so that's the USPS for you. They all have only one person at the desk so do as much as you can ahead of time!! I think Teri is great! Just do your home work and come prepared and you will be in and out. People come unprepared and expect the staff to do everything for them. That may have worked in the past but THOSE DAYS ARE GONE! Go to Lake Zurich PO and wait 30 min and have them lose your package TOO!!”
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“Anna (Wauconda IL) is a knowledgeable, friendly and quick behind the counter worker - I am delighted to be able to ship packages through her as she never disappoints!”