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November 2023 by Luis Macedo
First time at this shop, because it was recommended to me by a friend. I came in for and oil change. 2 days later, I noticed that i had an oil leak and the leak was not just a few drops, it left big oils stains on my driveway. i've had my truck for 5 years and i have never had a leak. I went back to the shop and asked them to check that the oil filter and plug were tight. they checked and said that leak not coming from filter or plug. I took the truck to a mechanic, he found 5 bolts were loose and that is where the leak was coming from. I don't think 5 loose bolts are a coincidence. i believe that someone in this shop loosened the bolts to get me to bring it in for an expensive repair. this was my first and last time in this shop. BEWARE!!!
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October 2023 by F L
Had an issue with my brakes on a Sunday so we called here since it was one of only a couple places open. We were told they couldn't guarantee they’d be able to look at it until Wednesday bc they were so busy but if we were able to drop it off they could check it out if they ended up having any downtime. Got a call Monday morning telling me what the problem was & how much it would be to fix it. I was able to pick up my car by Monday afternoon! They also had vacuumed the inside which was much appreciated. I will be bringing my car here for any maintenance from now on!
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October 2023 by Tony Krzy
Fantastic experience! Both Joe and Ryan were attentive and a pleasure. Both cars run great and they were very cost sensitive. Perfect!Services: Tires
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October 2023 by Àndy Sargent
Fast, friendly, timely, accommodating service, competative prices with followup guidamce.No complaints at all.
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August 2023 by Dennis Leslie
After hitting a huge pothole on Roberts Road, we had to replace a tire and rim on the passenger side of our Prius. I called Wauconda Car Care and Tire Center and talked with Joe. He reviewed our options and provided a cost effective solution quickly replacing the rim and two tires. I recommend this business team to handle your car maintenance.Services: Tires
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August 2023 by Kevin Chung
The shop was busy but was able to squeeze me in and take care of my flat tire issue. The price was what was quoted and no surprises. Thank you.
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July 2023 by Don Bitters Jr.
The new tires arrived when they said they would. I made the appointment for the install and they were done with it in about 1-1/2 hrs. Their price was about $100 less than another dealer in town for the same item (not in stock).I also did not expect the complimentary car wash.Thank you for great service.Service: Tires
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July 2023 by Harry Peters
Can't say a bad word about Wauconda Car Care service or staff. They were ready for my appointment, explained the work to be done/that was needed and I waited in comfort in their reception area while the work was being done.I highly recommend them for your auto service needs.Services: Engine repair
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June 2023 by Timothy Schrimpf
Always get my tires here. They'll be able to find you good tires for your car, and within your budget. They will show you different options so you can choose with confidence. Service was fast, and got a car wash to boot. Good job by all!Service: Tires
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June 2023 by Eliseo Lopez
Friendly staff, prompt of maintenance and quick return of automotive repairs. Staff will keep one posted if additional services and repairs are needed. Will return again.Services: Tires
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June 2023 by Allen Baumgarte
Great experience. Everyone was friendly, knowledgeable and fair. I would definitely recommend!
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April 2023 by Tricia Goossens
Nice customer service. The guys drying off the cars move a little too fast. They missed a couple of spots on my car and didnt do door jams ?
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April 2023 by Ruben Rios
Got an oil change , super service great and comfortable waiting room and very nice and helpful staff . Strongly recommend bringing your car or truck for servicing here.
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February 2023 by Carl Cook
I like to keep my services in my home town/Waconda. And to find excellent service that also has hours that work with my schedule is a great plus in my book. People are friendly and professional. The work is done in good time and at a great price. I not only use them for my company truck but my own vehicles as well. Yes, I would recommend them to anyone looking for this kind of operation.Services: Tires
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February 2023 by TRust Landscaping
Good tire shop and service, nice people working there and they do their best to get work done on schedule
