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February 2024 by Laura Saldivar
All employees are very helpful when I come here.
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January 2024 by Terry Zegar
They have what I need
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January 2024 by Paul Kielbasa
Great store, helpful employees ,reasonable prices
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January 2024 by Jean Alden
Very helpful!!
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January 2024 by HEOL
I have never experienced a problem from this Ace, but yesterday's transaction disappointed me.A female cashier handled my purchase but wasn't honest with her calculation.It was a sale for Mrs. Meyer's products $4.99 and for some apparent reason her register wasn't working properly to ring up my purchase.When she manually did it after the manager gave codes to key in, it was supposed to come out to $10 and some change.After entering the code manually she took $1 dollar off and kept the other product regular price.I gave her $20 and she keyed in $21 and then proceeded to get that dollar back in return by adding $1.02 in tax which brought my purchase to $12 dollars.Being in a hurry I didn't think about it until I calculated it from the Ace ad. So I returned the products and asked for a different cashier, while doing this, that same cashier was telling and doing the same thing to other customers.And she looked at me when I did my return by a different cashier who refunded my full amount and was nice during the transaction.Lastly, I went to the ace hardware in Gurnee and pay $10.49 for my purchases with no register problems and the right amount of money was deducted from my rewards card.People! When you shop pay attention to your money because somebody else is and will take advantage of you!The one star is for the nice cashier.
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January 2024 by Liz Hjelmeseth
Very easy to find.
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January 2024 by Larry Brown Jr
Very helpful staff
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December 2023 by Jon Vogel
Lifeless cashiers. Unfriendly staff in general. Was going to purchase 89 dollar pair of Carhart overalls, staff would not let me have the hanger that goes with them lol. Walmart it is!
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November 2023 by Della Sims
They have more than the one in Zion. Same great service tho
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October 2023 by Tomi Yacker
I have always had positive experiences at my local ACE. The associates are pleasant and helpful. I am an avid gardener and they have most of what I am looking for.
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October 2023 by Kelly Scott
Great customer service. They either have what I need or can quickly find and get it for me. Very satisfied with the overall experience.
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October 2023 by Stacy Butler
Love this particular location goes there for drywall all the time lots of great deals free morning coffee super clean and well organize isle with some great guys and gals get you in and out in no time have no complaint.
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October 2023 by Louise Reimer
I wish I remembered the gentleman who help in plumbing isle n got me the parts needed for my stove. Very helpful n patience didn't treat me like I didn't know what I was doing.
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September 2023 by Dan W.
This ace hardware mislabels sale items and then does not honor the advertising. Bought 2 bags of birdseed labeled "buy one get one free" but was charged full price for both bags. After waiting for manager to correct the issue she said sign on shelf was wrong, but would not honor the sign on the shelf.
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August 2023 by John Donlin
Always have had good luck finding what I need.
