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July 2023 by Anna Scott
We have worked with American Outfitters for the past few years to provide shirts for our annual 5K (500+ shirts). Kathy was always quick to reply, helpful, and a great communicator. Thank you!
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June 2023 by Todd Ankney
David was extremely helpful helping me with an order which was needed in a short amount if time. Without hesitation, he jumped right in and was able to help. His follow up was great, and was a pleasure to work with.
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October 2022 by Lucy Vi
It is October 12 and there are items from orders that were submitted by July 10 that have not yet been fulfilled. Representative does NOT reply to inquiries or communicate any delays. An update was given only after submitting a contact request on their website. Merchandise is great, however the customer service is not. From reading other reviews and my experience, it seems that no response and extremely delayed orders is typical of this company.
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March 2022 by Meghan Sedlar
Great to order if you have multiple months to wait for your order. Disappointed in how long it takes to get the gear I ordered. I am frustrated that when I email about my order status, no one gets back to me. And when I call customer service, they still have no clue when my items will be in.
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December 2021 by Samantha Doley
DO NOT USE THIS COMPANY! The school I teach at used this company for a spirit wear order back in August of 2021. Several items, including a sweatshirt that I ordered, were on backorder. AS OF TODAY, 12/16/21, OUR SCHOOL STILL HAS NOT RECEIVED ANY OF THE BACKORDERED ITEMS! Our PTA president has emailed this company several times and was told something different each time she has communicated. The PTA is now refunding those backordered items out of their own bank account! That is sad that a spirit wear company would allow this to happen, especially to a school organization! Shame on you American Outfitters!
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May 2021 by Nicole Fernkes
We have worked with Laura for 4 years, she is awesome at what she does!! If you need anything get ahold of her! She is very responsive and listens to exactly what your asking for!! They also have very fast service!
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October 2020 by Nacho Orozco
Just bought face masks for my kids school and was very disappointed with the quality of the product.
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August 2020 by Kim Bosque
We order show shirts for the marching band and choir at the high school every year. After going back and forth designing this years shirt, we had to completely change the design due to marching band season being cancelled. Doug and his team were very patient and as usual did an awesome job designing the shirts!!! GCHS Music Boosters
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August 2020 by Kim Bosque
Doug and his team always do an amazing job!!!
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June 2020 by Lee Nepstad
Very professional, great looking shirts
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January 2020 by Tom Tuttle
American Outfitters is the epitome of professionalism, quality, and customer care! Whether you have a big project (spirit wear line for an entire school district or school) or a small project (t-shirts for a small team), you will not beat the quality and pricing with AO! Can not recommend them enough! Great!
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December 2019 by Vicki Petts
After stopping in to see sizes and the Store had none to look at, after using their size chart and ordering larger. All my items were very untrue to the size charts. The adult mens XL is so short, my Adult XL fits my 10yr old and she is super skinny and all of my 3 shirts for my daugher are short but the neck is huge! And am missing an item with no explanation as to where it is. But the sure took my $$$
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November 2019 by Vic
After stopping in to see sizes and the Store had none to look at, after using their size chart and ordering larger. All my items were very untrue to the size charts. The adult mens XL is so short, my Adult XL fits my 10yr old and she is super skinny and all of my 3 shirts for my daugher are short but the neck is huge! And am missing an item with no explanation as to where it is. But the sure took my $$$Very unhappy, if our school didnt use then I should have know better to not order from them. Ive lived here all my life and have heard the same.
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April 2019 by Laura Stone
Great place to buy personalized gear. The staff is knowledgeable and helpful. We have always been happy with the merchandise we have purchased. Quick turnaround, too!
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April 2019 by matthew Ameel
This place is the best place to go for all your school outfitting needs. Any garment you want they can get for you. Custom fit custom embroidered, they place a design an anything
