Appliances in Waukegan, IL

“Grand Appliance was great service from start to finish! Robert was an awesome salesman and Jose who delivered and set up our new refrigerator was very knowledgeable, and all at a great price!”

“Staff here are friendly and helpful and go out of their way to make sure your purchase is what you want. If there are problems with an item they make good on it. Delivery men are great Diessa Jessica and Geisel are fantastic! Highly recommend this store”

“I would like to first start by saying Ali the manager is the best!! He has a heart of a gold!! Bless him .. He turned a bad experience into a great experience, he listened to us and treated us like we were valued customers. Let me explain the situation so we called ahead of time and wanted to know if Home Depot could cut our lumbar and plywood to the sizes we needed for our floor shed, and were told yes, so we came to Home Depot and asked the gentleman in the lumbar department if he could cut our pieces into the sizes we needed for our 10x10 shed. We were upset because he told us they cannot do this requests, since we had numerous sizes of cuts, which we knew we had to pay for extra cuts that wasn’t an issue for us. So I went to talk to the manager Ali and he assisted us, he got his hands dirty doing the work himself wow!! Talk about going above and beyond for the customer!! Such great customer service listening to customers needs and making us feel valued. Thank you again Ali we are forever grateful !!”