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January 2024 by Otis Williams (Lunacy075)
I bank with them, I have no complaints. Good Bank!
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November 2023 by James Allen Wright, Jr
All I wanted to do was make a simple address change. Not only did they tell me they couldn't, but seemed as if I was bothering them. This will be my last time visiting this branch. Don't judge your customers by their appearance, you may be surprised at the assets and influence they have.
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November 2023 by J J
Horrible customer service. There's a clear difference of treatment towards non-Latino customers. Arrogant and condescending employees who have no desire to help. If it weren't for the Gurnee branch, I would've cancelled my account.
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August 2022 by Roberto Martinez
(Translated by Google) Excellent service and prompt attention(Original)Exelente servicio y rápida atención
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March 2022 by Ahntawn Taylor
Donna handles business on Lewis Ave. I appreciate that. ?
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January 2021 by Jose Guzman
Great service
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May 2020 by har ley
Worst Customer Service ever!!! I verified myself 3 times with their representative and they want me to come in 3 times again just to make sure its me...Hello!! I gave you all my information!!!I even have a second tier of security.. it's so intimidating!!!! closed my checking, soon I'll be closing my platinum money market!!! They don't know what they're doing. The left hand doesn't know what the right hand is doing!!!!!
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January 2020 by Phil G
This location needs to move! Need a drive through desperately. Long lines and lots of waiting most days. Ugh!!!!
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March 2018 by t a
worst bank ever if ur not spanish dont expect to get help here manger ,INDRA very rude and is always to busy to take care of customers problems everytime theres unhappy cust here sad bmo lets this happen always on personal phone calls, teller has no ideal of corp policy and procedures very sad they allow this behavior i had to go to another location to get my business needs satisfied how pathetic
