Chase Bank is praised for its outstanding customer service and professionalism across its branches, particularly in Gurnee and Libertyville, IL. Customers appreciate the friendly and responsive staff, who are respectful of their time. One client highlighted a positive experience with a bank statement request, while another commended a scheduled meeting that facilitated the setup of a business banking account. The staff's enthusiasm for helping customers, like in the case of a business owner, adds to the overall positive atmosphere. Overall, Chase Bank is recognized for providing courteous and efficient service to its clients.
Outstanding customer service job LEX . Went in for a bank statement this morning, so I can get my Illinois drivers license couldn’t get one from my checking account but she did research and get one from my savings with my current Illinois address!
August 2023
Probably one of the worst chase locations in the area, you’ll be lucky if 1 ATM works in the drive through. Also the card scanner to use the ATM inside is broken as well. It’s been like this for over as well.
June 2022
Friendly, Responsive, Professional, AND Courteous EVERY time I use this, and the Gurnee & Libertyville, IL. branches as well; respectful of MY time!!! ???
