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October 2023 by Ricky Fico
Very professional and communicate well with you, letting you know through text the status of your loan etc. I highly recommend Family Jewelry & Loan!
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October 2023 by Jessica P
K is very friendly staff to service me very well. I really appreciate it very much. All staffs are very friendly! I do approve this pawnshop is best service to help u with loans. Come to check out on good stuffs to buy it!
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October 2023 by Bill Bodus
I went in to sell a few items, the items retailed over $2,500 new and using Ebay prices sold for $1,100 used. I was offered $170.When I raised concern on the price offered it was as though I was offending the sales person, she then showed me the going price for one of the items and it was the wrong model and ~$300 less expensive.I walked out and never will return. Absolute joke.
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September 2023 by Lizsandra Edwards
We like to visit pawn shops when we go on vacation and I’m glad we stopped by this one. The best part? Super nice staff! They were really friendly and gave us a great deal on a Nintendo switch and games. The store is clean too. The worst part? Nothing to add. We’d definitely stop by this place again.
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August 2023 by Divine Dior
I was referred here by a family member that uses this place all the time. They offered me a price 125$ less than she gets for the same item. If you don’t speak to the supervisor you will not get the best price for your items.
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August 2023 by Carol Miller
Chris is five star and he did a really good job he will do you fair
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July 2023 by Ebony Murray
I really enjoyed this place. The staff is friendly, helpful and got me the best deal compared to other local pawn shops.
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June 2023 by Fannie Hooks
A very pleasant experience. Jason was honest, knowledgeable, personable, efficent, fair and provided excellent customer service. I went in on my lunch break to sale a gold necklace that I had broken but could not be properly fixed. The entire transaction took no more than 10 minutes. Great Customer Service!!!
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June 2023 by Mike Brousseau
Best in pawn shop in the area. Has always been able to make things work for both of us. From my few times I've there so far, I've always gotten what I'd consider a fair price for what I'm pawning.
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May 2023 by Elizabeth Ann Harmon
Been a customer here both to purchase and for a loan. Top notch respect, safe store and honest! They have been lifesavers many times for me!!
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April 2023 by AL Moore
Great pawn shop, Great public service. 5 star
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March 2023 by Joel Canseco
Jason and his crew made me feel comfortable with a friendly atmosphere and great conversation. Really made it feel more than just any other transaction. 10/10 would recommend
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January 2023 by John Torres
Just terrible they only buy things that are brand new or barely released in store and the customer service from the manager is awful making smart remarks for everything you say
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January 2023 by Joey Rangel
Awesome customer service, Benny is a great negotiator ?, will be doing business again
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December 2022 by Josue Moreno
Called a day before and spoke to Benny about setting something aside for me because I would be there in the morning to pick it up. He said it was okay, and keep in mind I mentioned to him I’d be there in the morning. Came in the morning 5 minutes after they opened and they sold it to someone else right when I came in. Drove an hour for nothing. Very unprofessional.
