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October 2023 by John Joyce
Very professional and welcoming staff. No wait, in line and right to the counter. 10 stars if I could.
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August 2023 by Felipe Garcia
The service is horrible the people working there made wait for a very long time, they had hardly any cars in the drive thru. They let several cars go before the help me out, I was just waiting and waiting. I never going back to that branch, They should learn from the branch from gurnee.
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August 2023 by Ana Estrada
Bad experience since the merging funds on deposits never available with standard deposit time. Deposited a $9000 check and then as released in payments over a week time frame and a $300 check took more that a week. Not happy and changing banks.
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May 2023 by J J
Vanessa Hernandez is very knowledgeable, kind, and was very patient with my nephew. ⭐⭐⭐⭐⭐
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March 2023 by Steve Anderson
Terrible since the merge, constantly understaffed and poorly serviced. Stuck here due to volume of transactions into business account. Clerks and personal bankers dont care and have more than 2x's credited a large deposit to someone elses account
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February 2023 by Trina H
The worst banking experience I've ever had overall.
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October 2022 by Phil G
An agreement with all the other reviews. They don't take third-party checks. Just a hassle to do banking with this bank.
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June 2022 by Sherrie Wirth
ATMs are not working and warning. Driver had to go around 2 times, seriously!
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May 2022 by Lainey Sears
The 24 hr atm is always closed at this specific location when I try to go.
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January 2022 by Cami D.
DO NOT COME HERE. GO TO GURNEE. Wouldn't cash a check unless I gave them my social security number and phone number? Staff doesn't know how to do their job, lines take 30+ minutes to get through, just pass.
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July 2021 by Shami Shazz
Frauds
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April 2021 by Michael Donnenwirth
Great bank! Helpful employees!!!
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May 2020 by Angelica
It took us almost 2hours to move only 3cars. I understand they are short staffed but 2hours are you kidding.
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March 2020 by Norma Murillo
Very slow staff I have 5 cars behind me & I'm in the 1st line. Let's not tlk about the other ones..smh need to have people with experience..
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January 2020 by S CT
The branch manger is horrible, has a bad attitude towards her staff, I witnessed on a few different occasions how rude she can be with the bankers and have heard her speak to a Spanish speaking customer in a condescending tone of voice. If it wasn’t for the branch manger I would give this bank great ratings because the tellers and bankers are always very nice.
