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March 2023 by Ruben Rivera
Says they open at 10 am and when I come they're never open
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October 2022 by Roberto Salazar
Went to return product bought at gnc mount prospect and the guy said he can’t accept it because he doesn’t carry it in his store. That is not what gnc return policy states and he pretty much told me to get lost. Will never return to this location
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April 2021 by Ginger Dynamo
The staff are very friendly and knowledgeable, and if you need something thag they don't have at the time, they'll recommend the next best course of action to get it! Very pleased!
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November 2020 by killaflow0928
Really awesome people everytime I go there very Helpful especially Debbie she goes above and beyond to ensure Customer Satisfaction
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July 2020 by TaTeona Hall
Store closes way before they are supposed to so my packages are delayed and have been for 2 days because clearly no one works there on the weekend. Probably should change your times then.
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July 2020 by Emory Ross
Did not really know what I was looking for but Krystal was very knowable and polite and she got me what I needed, much thanks.
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June 2020 by Jose Gonzalez
The employee was not wearing a mask.
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October 2019 by Johnny Ringo
Great store and staff. Staff is very knowledgeable about the products and very helpful.
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September 2019 by Angel Martinez
the pro membership is such a great investment
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December 2018 by steelto3
the staff shows concern and is very well educated, product wise
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January 2018 by Mark Dominguez
Great products but if you don't know what you need good luck customer service... little to none
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January 2018 by Google User
Went this this location to get a preworkout. The associate working Deb, walked up to my husband and I and asked us if we needed help we said no, just picking up a pre workout but we don't want to spend a lot. She walked us over to a 40$ product I said thanks and continued my search. We found something we liked in our price range. We were happy with what we found. When we went to check out to pay she said “This doesn't even work, the one I showed you works, and only high school kids get this for energy!†I said “you shouldn't be telling customers things like this, if this is what we want then it's what we want, telling customers what you said will make people not want to shop here.†We paid and she didn't even say thank you or have a nice day. ABSOLUTE worst customer service at this location. Very disappointed with the way Deb acted.
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August 2017 by Lora Niemet
Great place to shop!
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May 2017 by Peter Martens
Showed up at 4:40 and the website shows they're open until 5. They were closed. Way to carry on the business
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December 2015 by Tinotenda S.
Good location right next to target and Jewel and probably closest location to anyone within the Waukegan area. Pretty much like any GNC you get great service and if you have any question the staff are knowledgeable. If you are not a member ask about it this will cost you around $12, you get really good deals and save on average $4 to $10 per visit. The only thing I like about the other locations such as the Vernon hills mall is that almost every visit I get samples which I usually end up liking.
