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March 2024 by Lin Lannon
Service was the biggest drawback. I just needed some salt. The food was great! I went to the counter, where no one was. I yelled hello increasingly louder. I could hear several folks talking but I couldn't see anyone. Everytime I yelled "hello" I got louder and louder. Finally some one came up and just looked at me. "I just need some salt please". She handed me the salt and I went back to my meal. And she disappeared back to her conversation. No "I'm sorry" or anything. What a shame.
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February 2024 by Johnny “El Dreddog” Gato
They are still hanging in there. I remember when the drivers wouldn't deliver the food, lol! But, they're doing well. They have not run out of anything recently, lol! And the young lady at the window is fantastic!
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February 2024 by Vanessa Knox-Harris
Ordered using the APP. The APP was easy to use and finally has a points system. It's about time!Food was fresh. I used the drive- thru.The drink wasn't what I ordered.I didn't know until I delivered the meal to my mother.
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January 2024 by Wanye Pipes
Absolutely terrible experience, workers messed up my order and when I came back to fix it they laughed at me. Don’t go here they’ll waste your time to make their “times” like their manager Amanda said.
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January 2024 by Angel G.
Went to get a $20 fill up box to come home and realize that there is no fries in the box. They took approximately 10 minutes to make the box everything's there besides the fries.
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December 2023 by Ann Kindle
I told cashier 3 times what i wanted and did not get the food that I ordered. Fried chicken looked old and terrible, biscuits were hard. I didn't eat that and didn't have dinner. Tried calling and reporting the mix up, the food quality, freshness and that I didn't want that food, but they never answeredthephoneafterseveralattempts.
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December 2023 by Omar Johnson
Omg Sharon is such an Angel food was fresh and she was very accommodating.Go and I've been coming here for years but now I can speak on how good the years has been coming here.
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December 2023 by Francisco M.
Chicken is juicy and tasty! I visited the restaurant christmas eve and the service was really welcoming I was able to use a discount code and my order was served within 7minutes. Thank you for the great service KFC staff and merry christmas to all.
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November 2023 by Greg B.
Went into kfc there were people served so I thought we were going to serve me.But after a guy was served the lady just Ignored us and went to cook chicken.Then we waited like 20 minutes and we just went to McDonald's never coming back just go to kfc in gurnee
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October 2023 by Danny Wendricks
I spent almost $14 for four little pieces of chicken and mac and cheese . They couldn't manage to remember to put in a biscuit. Which comes with every meal. What a rip off. They never have ready. This is a chicken restaurant. Biscuits chicken .wow to much to get right? Then they don't even answer the phone so that you can have your stuff waiting when you have to turn around from your house to go get your order corrected.
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October 2023 by Linda Gellatly
Way too expensive! Instead of trying to find us the best deal, we ended up paying more for less food. We had takeout. And, the coleslaw, which used to be the world's best, tasted awful. There was NO white meat, only the cheap thighs. Plus, I specifically asked for sides, and when I got home, I had sides I never asked for.
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August 2023 by Jennifer Scales
We catered it for work it came cold. They forgot the 40 biscuits it was supposed to come with. Would not answer their phone To take a call so I had to drive 20 minutes 1 way to have them correct it and give us a credit. The gravy and coleslaw juice spilled all over everything. We asked for plates and silverware at least we got no napkins no silverware and no plates.
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August 2023 by Jay Raw
Check your order before you leave so you wont get accused of lying about missing items. Sad because I WAS a frequent customer there.
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July 2023 by Cristina P.
Shanon is so nice and had my food ready fast for Uber ! Her service was great and iba great mood
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July 2023 by minna renjith
I ordered crispy they gave orginal. I orderd thighs they gave different peice.its so much salty.worst
