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December 2023 by Danny Torrez
Yari was very informative and professional! Definitely recommend doing business with her!
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September 2023 by donnell mayberry
Had a problem paying phone bill they put the money on the wrong phone. Still trying to fix the mistake.
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July 2023 by Eliana
They aren't open at the indicated time. Bad service.
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July 2023 by Ladybug “Unity” Grg
Friendly and fast services if you're patient!!!
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June 2023 by Google user
i called customer service to cancel my service and i was told to go in store to do that, the one by my house already closed so i went here to cancel my service (couple weeks after i called) and a hispanic lady that’s probably around her mid 20s told me i had to call customer service because she can’t cancel it for me and i told her i did and they told me to go in store because they can’t on their end. so i called and told them what she said and i gave her my phone and they were back and forth on who’s job it is to do that. that lady in store said that rule was implied a year ago so i asked her is it all metro pcs? she said maybe not because it’s different owners so that just makes me think that this store doesn’t want to help, i was forced to call my bank because i don’t have time to go to other stores.
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June 2023 by Mignonette Laya
i called customer service to cancel my service and i was told to go in store to do that, the one by my house already closed so i went here to cancel my service (couple weeks after i called) and a hispanic lady that’s probably around her mid 20s told me i had to call customer service because she can’t cancel it for me and i told her i did and they told me to go in store because they can’t on their end. so i called and told them what she said and i gave her my phone and they were back and forth on who’s job it is to do that. that lady in store said that rule was implied a year ago so i asked her is it all metro pcs? she said maybe not because it’s different owners so that just makes me think that this store doesn’t want to help, i was forced to call my bank because i don’t have time to go to other stores.
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May 2023 by Raqie
Their hours say OPEN from 10:00am to 8:00pm I’m standing here at exactly 10:27am and they are CLOSED
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March 2023 by Julio rivera
Bought a phobe from Ana today! Verte friendly grratdeals
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February 2023 by Malachi Jones
There internet has been down for weeks. I can't pay my phone bill. Their Always In The Back Talking. When I Entered The Store I Had To yell for service. I don't recommend!!!
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February 2023 by Jero Odiscu
Great Place Of Business Felipe Was Great, Honest, And Fair Highly Recommend His Service 10 Stars Made Me A Loyal Customer
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January 2023 by Martha Albarran
Was greeted with a smile and was attended to right away. Went in for a new charger got a good one.
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November 2022 by Jamie Eck
Jose at this store rang us up wrong and over charged us. He refused to fix it. Telling us we should have had him do it different. Thought it was funny. I don't recommend using this store at all. Avoid the store on Washington and lewis in waukegan Illinois.
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July 2022 by Laura Kayler (Laura Elizabeth)
I don't want to go into detail just please avoid this store, scammers and mistreatment to a point. I feel like I just threw away over$259 dollar's here.
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April 2022 by Midwest O'Neal
?? corporate please reach out to me the manager at this location is so unprofessional with an awful smell just like her attitude ? I recently came in to buy a phone. Phone ended up not being bogus what I wanted,,, the “manager” yari was so unprofessional about handling the situation
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September 2021 by Cesar Montufar
Do not buy here try to go to a legit metro pcs . I recently bought a phone they say they waive activation and sim and they will throw in a free bluetooth come to find out later on the receipt they charge you 29.99 for it i said ok watever i needed the phone at that time decided to go back add a line payed 100 something dollars the 2 line promotion is 2 for 80 a little more if u want extra services on either line like more hotspot she said im gonna throw in a bluetooth speaker next day my phone is cut off on the receipt they charged me 40 for the speaker and only posted 50 dollars on my account that is not good business never explained anything how it was they will take advantage of you DONT BUY HERE !!!!
