“Staff was helpful during return process and friendly. They greeted me when I entered the store and Jo, the cashier was exceptionally patient and professional when the return process caused a few speed bumps.”
“Excellent service and attention, Mike and Andy are very gentle and explained everything to me step by step and with patience as my level of English is not very high. 100% recommended.”
“Great customer service and helped me purchase exactly what we needed. The catalog has a huge selection and all deliveries were prompt. They offer design services too and every question was answered with informed expertise. Highly recommend K-Log”
“We had a toner emergency today while trying to complete a very large order for one of our customers, and GMS really came through for us. After searching around, I found that they had the specific toner we needed in stock, so I called and spoke with Bob to confirm timing and logistics.
Bob explained that they only had one container available at their location and that it could be delivered tomorrow morning. When I told him about our situation, he immediately understood the urgency and went out of his way to see whether he could locate more toner at other warehouses. He was not able to find additional stock, but I was extremely impressed that he took the time to try. A lot of companies would have stopped at “we only have one,” but Bob clearly wanted to help.
He also assisted me with setting up our account and getting our tax-exempt status established, which made everything much easier. And I especially appreciated that when I called, a human being answered the phone and I didn't have to go through a myriad of options to get help.
Excellent experience!”
“The security personnel were courteous and professional. Upon arrival, the security personnel will verify your identity and direct you to the appropriate dock. The designated unloader will arrive at your vehicle to remove the seal and inspect the shipment. Subsequently, you will be directed to the next available dock door for unloading. The unloading process for my trailer was completed efficiently within a 40-minute timeframe. Following the unloading, the completed paperwork will be conveniently placed at the rear of your trailer. Overall, my experience was highly satisfactory, and I extend my gratitude to CDW for their exceptional service.”
“Our office has been with cost per copy for many years and they have always been courteous, prompt, and respectful. Whenever there is a problem, it is always addressed very quickly. Joe and Phyllis and everyone else in their office are great to work with. I would highly recommend this company to meet any of your needs.”
“Ordered a large bulky office chair that can’t be disassembled online and the rep who was in charge of the order worked multiple days to save me money and time and got me delivery across couple states over for a reasonable price! It arrived quick and perfect and is exactly what I wanted! They had clear communication and genuinely gave amazing service”