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February 2025 by Denisha
I have no issues with the store but the grooming area has such an odd atmosphere. Dropped my mother’s dog off for a cut and before leaving I was never told she had to be picked up immediately after. My mother went to pick her up when she got off work and got attitude from the front desk girl about being “late.” Not sure if that’s stated anywhere but there was ONE other dog there.. are the dogs bothering you while you’re on your phones? I doubt it. It was a weekday. Not busy. Not that serious. My mom’s been coming here since we got this dog but we now go to All Tails and the service and cuts are amazing! Much more professional friendly environment.
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February 2025 by Jimmy Moshopoulos
The self per wash is not kept up as other sites are, requiring coins and timers, too old fashion.
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December 2024 by Carlos Rosas
This location is ghetto. You have to use coins to wash your dog like a self serve car wash and I haven’t been there in a while but I’m pretty sure only 1 station is only open. Other locations don’t have a coin system and allow unlimited time and unlimited shampoo and are 100% much cleaner.
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October 2024 by J Valle
Pet Supplies Plus: A Solid Choice for Furry Friends
Pet Supplies Plus has been a reliable source for my pet's needs for years. Their wide selection of food, toys, and accessories makes it a one-stop shop for all things pet-related. The staff is generally helpful and knowledgeable, always willing to offer advice or recommendations. While I've occasionally found prices slightly higher than other retailers, the convenience and quality of their products make it a worthwhile choice. Overall, I'm satisfied with Pet Supplies Plus and would recommend it to any pet owner.
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June 2024 by Sonya D
I went the Waukegan store today (6/6/24). I had a need and rather than Alexa H. telling me that it was “store policy.” She went above and beyond to meet my need! THANK YOU Alexa!
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May 2024 by Lilia Cruz
Emmanuel in grooming was so helpful and careful with my dogs. The manager was also very pleasant and helpful, great team work. THANK YOU!!
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May 2024 by Erin Deveau
Good selection but little on the pricey side
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May 2024 by Marco Cuevas
We're coming 4 times for vaccine my Poppy all time the lady has excuses for not attending
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May 2024 by dock cannon
Good people and great service
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May 2024 by Danys Daniela
The worst service and attention I have seen in my entire life. If you really love your pet, never take it to this place.
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May 2024 by Lauren Reed
The staff are friendly and the store is clean.
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April 2024 by Julia wallin
I ordered a 50 count super worm and 25 count Dubai roach for delivery for my beardie. Upon delivery there was a note that said all of their 25 count roaches were mostly dead so they gave me a 50 count instead to insure I was getting alive roaches at no extra charge. I am so happy with the service but of course not happier than this guy! Thank you for all you do and being a rock star at customer service!
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March 2024 by juan ceja
Great products and always willing to help out.
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March 2024 by chellebabe mac
They have no information about me or my dogs when I have done business with them in the past and even stopped in the store and set an appointment and they contacted me via through email? and then when I stopped in their store March 3,2024 to wash my dogs,the cashier says we have no information about you or your dogs??? why is this?
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March 2024 by jonathan bartelheim
Always clean and super friendly employees. They love seeing Krypto, the super dog, come in for a visit and treats!