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March 2024 by No-Mal
Excellent service and great machines but is too overcrowded especially when half the people there are in pajamas ?
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February 2024 by salvador brizuela
Very well ????
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February 2024 by Denys Bucksten
I’ve been a member since they opened nearly 7 years ago. I do hard workouts and take short breaks between reps. There are a lot of really nice people there, but the few that spoil it are getting worse and worse. These are people who will get on a machine and won’t get off even with strong provocation and repeated request to either work out or give up the machine. The staff is helpless because it comes from upper management that they are not supposed to interfere or hurt the feelings of any members especially the ones who are hogging machines. I’m starting to look elsewhere.
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February 2024 by Jenni Hernandez
Very good big gym with a lot of equipment. There’s no free weight but there’s 5 smith machines. The staff is helpful!
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February 2024 by Gloria Avila
Their customer service is so bad. I had issues with an account that I forgot I had.I called and got assistance, was told to come in. When I came in the first time I thought I had settled the issues. Restarted the account. The next day I tried to go in to a club and the card they gave me was not valid. Called my home location again. The guy who assisted me on the phone was ok. Was told I had to open a second account . That's definitely not what I was told when I originally Came in . Visited a second time and instead of them assisting me they showed me a tablet and told me to start a new account . I have issues with one eye and can't see clearly at the moment. I had asked them to help me and sign me up the way I was the first time I was in at this location. Guess they didn't want to deal with signing me up. I got frustrated with the tablet. I walked up to the desk and felt kind of brushed off. I don't feel the need to have to discuss my vision issues while signing up. Instead of signing up I just left. Definitely not the best experience. I'm hoping that I will not be over charged. Not a very welcoming experience for a gym that claims to be inclusive.
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February 2024 by pablo velez
Barry friendly, give me a tourto the gym. Tell me what's the services like. And people are very lession, especially the girl who took care of me. She was very kind and listen to what I have to say.
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February 2024 by TRUTH & TID BITS BY SIS. TAMMY
LOVE PLANET FITNESS...WAUKEGAN LOCATION...VERY CLEAN, PROFESSIONAL ENVIRONMENT/STAFF AND PEOPLE MIND THEIR OWN BUSINESS!!!
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February 2024 by Karla Benitez
I always get a good workout in and the staff is the best I've encountered in any gym.
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February 2024 by Intense Unknown
The gym is always looking nice and clean
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February 2024 by Germán Valencía
Nice newbie gym, decent staff.The people on the other hand are gross. I've seen countless people finish using a machine and just walk off without cleaning it. My friend got ringworm after starting the gym here this month. It's not hard to wipe it down.
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February 2024 by Elvin Escobar
Can be a little cleaner. dislike the fact you have to wait for people on the machines on there phones just to use it. Can be a little nicer when it is closing time
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January 2024 by Janet Solis
I love
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January 2024 by Javier Salgado
Good gym good price very clean
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January 2024 by Fredy Montoya
Great gym and all. Besides the fact that there's no barbells, they got decent equipment. Btw if you use a locker make sure to bring in a lock for it. Some bums stole my headphones.
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January 2024 by Karen Pedersen
Clean friendly facility. Plenty of equipment
