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November 2025 by Jaden Gimondo
The inside of the store is a chaotic mess. How is that not a fire hazard? Nobody would come to the paint counter to help. Decided I waited long enough and I'll head to Home Depot instead.
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November 2025 by K Bossier
Knowledgeable and helpful
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November 2025 by W P
Place always looks like its going out of business. Remodeling during store hours with stuff literally everywhere blocking isles, I'm sure not up to fire codes. The people are mostly grumpy in back, clueless in the middle and too happy at checkout.
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November 2025 by Jorge Cruz
They have everthing you need
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October 2025 by Vicki Moore
Can get anything u need at ace, especially hard 2 get things
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September 2025 by Sarah Jackson
Don’t go here. I asked which product would help and when the paint didn’t work, they refused to return it. If you don’t know, don’t give an opinion. But don’t make me spend $40 and then not take it back when your solution didn’t work.
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September 2025 by James Jenkins
The place is a disgusting mess. Employees not interested in helping anyone. I came for parts that were listed available online but they didn't have them. If you're going to tear the store apart, maybe close it until it is ready. A joke and waste of my time.
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August 2025 by pkrieter
They are rearranging everything but I love going to the hardware store ❤️. A little messy but I don't mind. I tend to hunt down the older people because they know better where things. Nothing against the youth. It takes a lot of time to find anything when it's all moved around 💯
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June 2025 by Kevin and Glenda Zdenek
Found what I needed, but the store was a mess, especially the screw, bolt, and hardware aisle.
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May 2025 by Ron Cwik
Al was was very helpful.
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May 2025 by Francisco Canabal
I have been shopping at ace for the last 20 years but I will never go back after being charged 207.50 for fixing 6 screens
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April 2025 by Love Ragtops
Elizabeth was a very good asset to Ace Hardware. I was shopping for a nut-and-washer combination that would meet my very specific needs. She went into action as if it were her own project, even though we both knew this was NOT a big-money sale! She should get a raise in pay IMHO! I'll be back to that store again because she works to solve the customer's problem! --- Wayne
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October 2024 by Katie Hobson
I can't say enough good things about Ace Hardware! I recently got a flat tire and happened to pull into their parking lot. Even though I wasn't a customer at the time, the owner saw me and kindly sent two of his employees to help. They went above and beyond with their customer service, treating me with kindness and generosity. It's clear they truly care about their community. I will definitely be doing business here in the future. Great people!!
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October 2024 by Rene Torres
I stopped by to this specific location to buy a handful of bolts and nuts. Like I do in every other store I grabbed a little clear plastic bag put my bolts and nuts inside. I grabbed a piece of paper wrote down how many I had of each item, wrote it down along with item number and prices like you are supposed to. Up until this point everything was fine. I proceeded to go up to the register to check out when I encountered a cashier by the name of Alpita. I handed her the baggie with all my items and the sheet with all the info. She then dumped out everything I had in the bag which were quite a few items, 74 to be exact. She clearly thought I was being dishonest in the amount that I wrote which is fine, I understand that it is her job to make sure things are correct. After she counted each piece she then proceeded to call another employee for a price check, I explained to her that I could go show him exactly where I got my items as I was in a hurry. She extremely rudely answered me that no, the other employee would go as it was his job to go. I have had my fair share of poor encounters over the years but never anything like this lady. I told her she didn't need to be so rude, to which she responded that if I didn't like it I could leave the store. I asked her if she owned the store to be able to kick me out, and she responded " not yet, but it soon will be my store". I asked her if the owner of the store was in and she said yes, I asked to speak to him but she refused to call him. She told me to go get him. I asked her again, of course she refused. I had to walk to another employee and ask if he could call the owner for me, he said of course. While we were waiting for the owner to come down, the gentlemen who went to price check all my items and make sure that I had given them the correct prices confirmed that everything was right with what I had wrote. The owner finally came out which I believe his name was John. I proceeded to explain to him how rude his employee is and that I felt really bad that she was essentially the face of the store and that rude. Sadly the owner didn't have anything to say other than he was very sorry and that he was sure I could understand. Mind you while I am telling him that this lady essentially kicked me out she was saying that everything she said to me was not true. I told him to check the cameras if he wanted. But sadly a sorry and I'm sure you can understand is all I got. I most definitely do not understand. As a business owner myself, who I have at the front of my location is the face and a reflection of my business. I would never let one of my employees talk to a customer in that manor. My customers could have to many different places, but they chose to go to me when they didn't need to. The least I can give them as a token of my appreciation for their business is give them the great customer service that they disserve. I used to be a regular customer of this specific Ace, but no longer. I'd rather take a longer drive elsewhere and get better customer service. Ace, PLEASE give your employees better customer service training!
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June 2024 by Uhura Sasse
They have the best customer service. I go here before I go to any other hardware store.
