Alton Industry Ltd Group
Hours:
643 Innovation Drive, West Chicago IL 60185 Hours
About Alton Industry Ltd Group
Alton Industry Ltd Group has been building performance-driven and reliable products in the power tool industry for over 20 years. The company has a U.S. office in West Chicago, IL, with a warehouse and customer service team. Customers praise the company's terrific customer care, with staff going out of their way to help and responding promptly to correspondence. The company resolves issues quickly, such as sending replacement parts, including hoses, batteries, and filters, and addressing small issues with products like the IonVac HydraClean and Dewalt vacuum. Customers appreciate the company's fair prices and commitment to customer satisfaction.
Most Recent Reviews
August 2026
Had problem with shop vac not working however I contacted Alton industries and had great response from company; presently awaiting part to fix unit....
July 2026
I've had an issue with a drum fan, and the staff, specifically Alain, asked specific questions to zero in on the problem. A great asset. The attention to detail was great and results were very customer driven.
June 2026
My product failed, but Alain was very helpful in finding a solution!
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