“There are very few places that still run like this shop. Dwayne had my account pulled up based on my license plate. Attended to my needs immediately without any fuss. They even gave me a loaner car at no extra cost. My car was in and out in under 4 hours. The other places in the county were to busy to take a “Quick Look”, or just assess the issue. This is the type of place that pays attention to details for instance they changed the battery on my key fob. It’s no wonder they have been in business for 42 years. They treat their customers with class. Excellent customer service. As a commuter, who travels into the city my car is an essential part of my day. Thank you for taking care of my Volvo!”
“Randomly walked in,Sam up front was very professional with his greeting of customers.The usual Q/A was very simple, 1,2,3 the job was done in 20 min,to be honest as my past experience with these chain MEGA stores was ALWAYS just a plain joke! These guys managed NOT to screw up a simple job as mounting 2 tires! They did not try to sell me something that I dont need,they didnt use the lame line and ask me if I had kids? You know how that works!.?............Dejan”
“Took My car for repair I can say out of the shops I been too this is far the best body shop I ever taken my vehicle too no other shop got nothing on route 38 they did an amazing job with my car I will be bring my vehicles here from now on if I ever need them worked on again!”
“Grant and team were great! My wife and I had been trying for a month to get Excel Automotive in St Charles to call us back to fix our window. Grant answered when I called him, didn't require me to fill out a ridiculous online quote like Safelite and others require, and Country was less expensive than Safelite. The window Country ordered was broken when Grant went to pick it up, so he called me a communicated a change in date. In a world where customer service has been pushed to chatbots and automated phone tree prompts, it's refreshing to get an actual phone call or text message with an update. I'd highly recommend Grant and the Country Auto Glass team to anyone in need of auto glass repair. And they come to you to replace the glass!”