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February 2024 by Josie Curtis
My husband has been calling me the garage slayer since I took out our garage track.. Truthfully it’s the second garage that I’ve done this to. Working with DDM was so easy and affordable I thought we were being scammed. The track arrived quickly and was easy to install. You can tell by all the DIY instructions and youtube tutorials that the company really cares about their customers and their craft. To my other garage slayers out there, DDM has you covered! Buy from this place, or don’t… I’m sure my future mishaps will keep these people in business regardless.
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February 2024 by Charles P.
Two broken springs in a Wayne Dalton TorqueMaster Type One system on my 100lb door. Not having any experience I started contacting garage door service companies. One company rep opined that since I was obviously a DIY type having already discovered I had two broken springs, I should find the parts on line and fix it myself - saving hundreds of dollars. Found DDM, watched their Wayne Dalton TorqueMaster Type One DIY video starring Dan Musick and concluded I could do this. I sent a question to DDM on a Saturday afternoon, and Dan himself responded that evening with the answer. I ordered the springs (arrived in a few days expertly packed) and followed the directions in his DIY video and completed the job in real short order. Great value, great service, great DIY videos, and Wayne Dalton TorqueMaster is a great system. I love the closed spring tubes. No way to hurt yourself or damage anything in the garage if an exposed system spring snaps.
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February 2024 by Bruce Halas
Great company with amazingly helpful staff! AAA+++ I called 10 mins before the warehouse closed on a Friday, they got my torsion springs ready, and had them for pickup for me the same day. Watched the how-to vidoe and now my garage door works perfectly again! Thanks DDM!
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January 2024 by Brown Nguyen
Great customer service! Had a mistake on my order and they handled it professionally and promptly. Will definitely recommend to my family and friends in the future
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January 2024 by Kristopher Stiteler
Incredibly easy to use spring search engine.Live chat responded immediately, was very helpful and informative.And they speak English!!!
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January 2024 by G C
Hands down the greatest experience I’ve had in a long time from any company. They took time to hear my concerns regarding my garage door and talking me through parts and causes. I fixed my garage door and it is perfect now. I am lucky to have this company close to my house, so that personalized touched they provide will continue when I recondition my other garage door. This is my store for all things garage door. Thank you all!
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January 2024 by Engin Utkan
Functional website, fast delivery and good quality parts. The springs were boxed with a wood lumber to avoid bending and breaking. I highly recommend it.
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January 2024 by Thomas Hahn
Excellent customer service, great selection, and fast shipping. I was very happy with the calculator they had on their website to select higher-cycle springs for my garage door. Parts prices are reasonable and I appreciate the great service.
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December 2023 by Lee Adams
What a great experience with DDM. Remarkable attentiveness and customer care like I've never experienced before. Conversion kit was perfect. Spring was perfectly sized. Additionally, DDM's helpful videos on YouTube taught me all I needed to learn to have a successful DIY. Thanks Dan!!! Love it when someone who's clearly a master at their craft shares their knowledge with the world.
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December 2023 by Joseph Piazza
Garage door spring "exploded" on Friday morning. DDM's website was the only one that helped me spec out new springs (to go from one spring design to two spring design). Ordered Friday at noon, luckily FedEx made it to my house by Saturday at 4pm. Their online instructions and youtube video is all I needed. 1.5 hours later, new springs installed and a happy wife so she can park in the garage again. Excellent resources and great customer service. :)
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December 2023 by David Rowell
These folks are truly outstanding! Their product line is HUGE (they can supply ANY garage door related product), their prices are reasonable, and (most importantly) their customer service is tremendous. They will give free advice on any garage door issue without trying to sell you anything; there's a huge YouTube library of DIY videos; they respond quickly (and for free) to web inquiries. I almost wish I had more garage doors, just so I could go back for more! This is the gold standard that so many aspire to, but so few achieve. Thank you DDM!
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November 2023 by Timothy Reed
My experience with the team att DDM was wonderful. They helped me determine that my springs were the wrong size. Set me up with new springs and cables and informed me of all of their DIY you tube videos. When I picked up my parts they were so nice and reminded me to wear my safety glasses. They really do care about their customers.
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November 2023 by Nick zappavigna
They had a hard to find locally door spring in stock For a Wayne Dalton torquemaster. Very easy to work with and was able to pick up a day same day. Thank you again for all your help!
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November 2023 by Rob Wyatt
I had a Clopay ez-set garage door spring break on a Thursday, I ordered a replacement on Friday morning, and I had the springs arrive on Saturday morning. Caleb helped confirm the required part numbers and stock availability to help expedite the whole process. Additionally the DDM web site is super helpful, provides part information, and installation tips. DDM and their entire team are AWESOME.
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August 2023 by E Man
Very good service and can make and garage door spring customized. Nice people
