Extra Space Storage on 28W725 Garys Mill Rd in West Chicago, IL, offers a variety of storage options including drive-up, climate-controlled, and non-climate-controlled units. The facility features a large, wide drive, elevator access, parking spaces, and RV parking, making it convenient for both personal and commercial needs. Security is a priority with electronic gate access and exceptional security measures, while the staff is helpful, friendly, and professional. Customers praise the cleanliness and well-maintained units, as well as the easy rental process. The staff, especially the manager, is noted for being diligent, knowledgeable, and attentive to customer needs, often going above and beyond to provide accurate information and resolve issues quickly. Many reviewers highly recommend this location, emphasizing the great customer service and the ease of renting and managing storage units. Overall, Extra Space Storage provides a professional, clean, and secure environment with helpful staff dedicated to customer satisfaction.
I've had a storage unit here for over 2 years and we Love it the staff is always friendly and the storage facility is clean. We were at another Extra Space Storage place moved to this one so we have been with them for over 4 years. I would highly recommend this place.
January 2026
Phil an excellent job helping me resolve my problem with my storage unit to be able to get out quickly and effectively.
January 2026
Great service and was very kind and polite when entering facility. Great staff.
