FNBC Bank & Trust receives mixed reviews from long-term customers. Many customers report positive experiences, describing the bank as fantastic, helpful, and highly recommendable. They find the staff to be very nice, courteous, respectful, and helpful in addressing needs and answering questions. Several reviewers state they have never had issues with the bank. However, some long-standing customers note significant changes since the bank was formerly State Bank of Illinois (SBI). They feel the new management has employed different strategies, policies, and practices, making the bank a little less forgiving. While the employees are still kind people, they seem under more pressure and a little less happy than before. These customers express disappointment with new changes and options, feeling they are now treated like a number rather than a person, reminiscent of other corporate buyouts. Despite these shifts, many have banked there for over twenty or thirty years with no major issues.
Fantastic bank to work with. FNBC has been extremely helpful and by my side through any bank transaction. Highly recommend.
September 2022
I really like this bank. I've never had issues and neither has anyone else I know who uses it. They are very nice and courteous. They were very respectful and helpful at addressing my needs. They are even great if you call them and ask them a question. I definitely would recommend this bank to others.
September 2022
I really like this bank. I've never had issues and neither has anyone else I know who uses it. They are very nice and courteous. They were very respectful and helpful at addressing my needs. They are even great if you call them and ask them a question. I definitely would recommend this bank to others.
