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January 2024 by Gertha Jean
Manager was kind. Answered promptly and show me around. Helped me the most convenient storage unit. He is kind and soft spoken with respect.
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January 2024 by Carl Apponi
Very friendly and knowledgeable people behind the desk. Answered every question I had . Extremely polite and willing to help me with my move in and out.
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November 2023 by Michael DiVarco
Michael the property manager was excellent to work with, and really helped me make my decision to use Metro for my storage needs. The property is clean, easy access, secure, and the unit is perfect for my needs.
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November 2023 by Ben Holubecki
Very easy process to rent a storage unit for our business. Great communication and follow-up. Thanks!
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October 2023 by James Daley
We stored some valuable family antiques here for 9 months. The facility was always clean, secure and safe. I've had family members who have stored things at other facilities and had some bad experiences... temperature not properly controlled, flooding...!!!Nothing like that here- I have only good things to say about the management and the facility. They were extremely helpful and great to work with. If you need storage, I heartily recommend Metro Self Storage!
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October 2023 by Joseph Nuccio
Mike was Awesome, very pleasant to work with and explained all the documents thoroughly, it was very quick, only thing is, I should've came to Metro years earlier.
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September 2023 by Rose Ortega
The property manager was a great help! He helped me find a new unit that would work best for my move. He made sure it was affordable and worked with me so I could transfer units easily.
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September 2023 by judith martinez
Michael hunter was extremely helpful and patient. He Answered all my questions. Great customer service!
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September 2023 by Peggy Whitman
Mark was very helpful this past week both time I stopped by. The first time he gave me all the information I needed since the loss of my sister. She was a customer over 10 yrs. I then came back with the information he needed and a payment for another month. He gave me access code to enter the gate. He was kind and very compassionate.
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September 2023 by Andrea Purpura
Absolutely wonderful experience! Coming back after every summer to store our outdoor furniture and I can’t be happier with the quality and professional work that Metro Self Storage in West Chicago provides.
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August 2023 by Bonnie Furcho
Well it's perfect because it's indoors. Also my plans changed and my stuff has been in storage for 10 years. The owners are very courteous and helpful. Can't go wrong store in your stuff here!
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August 2023 by Autumn Conn
Michael was great. He helped us find the right unit and explained the ins and outs of everything and the easiest way to do everything.
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June 2023 by Greg Schmidt
Convenient, clean, and nice people. Great experience, except for the one time when the gate wouldn't open as we tried to leave! I'm sure it doesn't happen often, but we were concerned we'd be sleeping in our car that night
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June 2023 by Doug Forst
Move in and move out were seamless. Michael was very pleasant. He made the Move out simple and convenient. Would definitely consider coming back if need arises.
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June 2023 by Ed Westfall
Clean, well managed, reliable service. I wish they had a dumpster for tenant use and 24hr access. But otherwise, no complaints.
