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November 2023 by Natalie Cabral
I really enjoy washing my clothes here. The only reason why I am giving it a 1 is because of the employee. Wendy. She has been very rude everytime I come towards my family. Last time as I was redirecting my child to stop running she told me he really needs to stop running. I was already in the process of doing so. As I went to get him he threw himself on the floor and told me see that’s why ITold you to tell him to stop running. My son suffers from adhd which I explained to her but I was already in the process of redirecting my son. As my husband walked in he saw me crying and asked what happened as I’m telling him the story she buts in saying I was not watching my son. Since then I avoid bringing my 4 year old to the laundromat. Today she stroked again. My 12 year old son asked her if she could open the bathroom door, as I had stepped out. Mind you he can legally be alone. She responded that she didn’t need to open the door as it wasn’t her job to do that. I came back and asked her why she couldn’t open the bathroom door. Her response she was she was too busy with customers. My son told me she was mopping the floor and that was a lie
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October 2023 by Oneeye Tony
Cards only you gotta load money onto a free card but very nice place and the house are good plus bathroom are clean and very friendly people and helpful
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October 2023 by Colleen Adams-Cook
Very clean... machines were clean and reasonably price.
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September 2023 by Melissa Frase
I have been coming here for years now. Honestly I wouldn't go anywhere else. I'm very very thankful for you being open 24/7. Fits my schedule nicely. This place is always clean (unless the customers that come at night make a mess because no one that works comes in until 6am) staff is sooo friendly and helpful. There is hardly a time I come in where a machine isn't working, but that's ok because there are a TON of machines to choose from. Thank you to the owner down to the ladies that keep this place clean! Very grateful for you all.
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August 2023 by Rob Windisch
Diana made our experience great. She was friendly and helped us load our pay card and even set up the machine. Place is also very clean and well lit. But overall Diana was the reason for the five stars. Just a very professional and kind person.
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July 2023 by Maria Munoz
Wendy shi is a very bad employee Shis Realy rode with the costumers shi cude never help Shis always beasy But wen miss.juana is ther Shis always nice and friendly Realy nice always helping and cleaning coming back get juana☺️ att.Maria
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February 2023 by Marco T.
Was in Naperville for business and needed to do laundry over the weekend.Went in on a Saturday around 11:45am and it wasn't very busy.There seemed to be enough washers and dryers for everyone that was there. There were 2-3 staff members working which helped me purchase some detergent and showed me how to get set up on their card system.The small washing machine was plenty big to wash 4 pairs of shirts, boxers, pairs of socks, 1 pair of sweats and a hoodie. The dryer on the other hand was huge but dried my clothes well.The facility was very clean compared to other laundromats I am used to in the Bay Area (CA). It also came equipped with several big screen TVs around the facility to pass the time. There were also vending machines for snacks / drinks available.The photos posted are accurate as of Feb 2023. Would recommend and use again.
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December 2022 by Leticia Rodriguez
The girls are great, my only issue is that everyone does things differently. I was dropping off a drop off order at 10:55pm and picking up a big order from the at the same time. They told me I can’t drop off an order anymore because they don’t like leaving drop off orders for the morning people. I had asked earlier that day what is the latest I can drop off and they told me 6-11pm is hours of operations. So now I can’t drop off the order and can’t pick up my order because it all won’t fit in my car. Somewhat inconvenient since I drove for 40 min to pick up this order. Other than they do a great job and the ladies are great.
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November 2022 by MrNacaz1
Great place to do your laundry,affordable and convenient!
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November 2022 by Irene Hizel
Always clean and comfortable. Helpful staff when needed.
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November 2022 by Belen Rubio
Why don't they offer coffee like before the pandemic if the pandemic is over
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November 2022 by 1000 %
I come here to wash my bedding and construction clothes quiet often. Everything about the laundry facility is PERFECT.Probably one of the best laundry spots in the west suburbs but my only issue is the homeless guy that lingers after hours. He literally lives in this laundromat and will go through your cart if you leave you stuff to go sit in your car. He sleeps in the grey Honda Accord that is always parked outside. HE IS ALWAYS THERE AT NIGHT...Always....I don't mind him being there but I've caught him a few times going through my cart and I don't like that. Something has to be done. I can't even go sit in my car and relax because I know he'll touch my cart.
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November 2022 by 123saraleigh
I called a day prior to ensure I could drop off my items despite their advertisement of 2 minute drop offs and pick ups. I had only two items to be washed (a table cloth and a backdrop) and was turned away saying they had too large of an order that they were working on and that they couldn’t wash my items. I asked if they could take my items and wash them when they were able to such as in a day or two and I could pick them up when they were ready. The woman said “whatever you want.” I clarified so that my items wouldn’t be lost, asking if she would be able to wash them at all and she then said no. Very disappointing that I wasted my time, their advertising is false, and that what I was told over the phone is not at all what happened.
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November 2022 by Sadh 3xplowrurr
I come this place frequently every time dryers are cluttered with fuzz, there is no proper maintenance of the dryer filter cleaning. I bought this issue to couple of times but never took care of it. Because of this cluttered fuzz we’re getting skin allergies, I wash only comforter not anything. I’m thinking this the advanced laundry machines in dupage county but very poor maintenance I need to reconsider going to other place.
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November 2022 by Monica Terrazas
Moved away from west chicago for a bit and am so glad this place is still open. I usually visit late at night. Very clean and very chill.
