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January 2024 by NE Ne
Everyday when I go to Walgreen there is a really friendly nice girl who is Bibi she is the best customer service out of all there and I want to appreciate from her a lot because she always helps out with everything and I come everyday to Walgreen I see her with a smile on her.?? Good luck Bibi
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December 2023 by Teresa S.
Wowow, I have never had a problem with Walgreens. Has always been my go too.. however, that has changed. I bought a wall charger online for an in store pickup.. when I got home, I opened the bag and removed the charger, when I opened the box low and behold there is no wall charger in the box.. frustrated and annoyed I called the store on 12/6/23 @ 5:58 pm, located at 125 N Neltnor Blvd, West Chicago Store # 04069 I spoke too the store Manager, , Araceli, well at least someone who said she was the store manager, I explained that my charger I just picked up was missing the wall mount, she was very nice and shocked at the same time. I said maybe someone returned it, her reply was, when an item is returned we always make sure everything is in the packaging so I think someone stole the part missing, in either case, I will make sure there is one left at the counter for you if u want to come back, I said not tonight, I will pick it up on my way home tomorrow.. she said ok, she will leave it at the photo counter with a note, well.. I arrived at the store on 12/7/23 @ 5:30 pm and NO PACKAGE WAS LEFT the girl behind the counter called the store Manager who had left for the day, and of course she wants to act like she had no clue on what the girl was talking about.. wowow is all I can say, now not only has she wasted my time, but, now she is lieing.. well needless to say they didn't have another charger of that particular one, so the girl said I can refund your money of 19.99 I said no, I paid more then 19.99 she said well that is what that says I opened my account and showed her I paid 27.99, wowow now they r trying to take money from me and not give me what I paid.. so, I asked for the store managers name wrote it down and said I will call her tomorrow and I left.. I would think twice about going into this walgreens and if u do, check your packaging before you leave and don't try and return anything because they will try and give u less then what you paid. Oh and BTW, I am filing a complaint with Walgreens and I will also file a complaint with the Better Business Bureau...
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November 2023 by kassandra espino
I came to print pictures and the girl BIBI just gave me 10 out of the 59 pictures I payed for and they said to come pick them up the next morning and the pictures were not printed.The girl from the morning with French nailsJust gave me an attitude. Really bad customer service. Don’t recommend this Walgreens so unprofessional
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November 2023 by S H.
The customer service is horrible here. I was trying to redeem my Walgreens rewards and the cashier just said no without a legitimate reason. She just said "maybe next time."
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October 2023 by Ava Jackuard
Prescription not ready a lot and drive thru wait can be up to 45 minute wait
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September 2023 by Tracy S
I was travelling and got bit by something, my arm started swelling up and I was getting hives. After finding an urgent care close by my prescription was sent to this Walgreens. The counter person (Yang) and pharmacist (Elaine) were very helpful in filling my prescription quickly.
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August 2023 by Laura F.
Kamal at this location is hands down the best pharmacy tech of all time. Thank you Kamal
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June 2023 by j p
We love alot of deals today!
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March 2023 by Tinariwen Huun huur tu
This pharmacy is a joke. They never have my medication even though it has been filled. The guy who works their thinks he's so smart and has an attitude. Even if several of my medications have been filled they will only give me one. When I asked him about my other meds he said that's all that is there. However when I talk to my providers it has already been filled and is just sitting there. I have to change locations because this is unacceptable.
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March 2023 by kelci
idk why the reviews are so bad.. been going here for years and havent had very many problems
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February 2023 by Keionna Smith
by far the worst walgreens. waited 3 hours for my prescription when i got to walgreens wasn’t even done telling me to go back when i dropped my prescription off at 3:30 and the guy told me pick up at 7. HIRE PROFESSIONALS NOT KIDS
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December 2022 by Martha Victoria Alcantar
Even 1 star is a hight rating for them gave my son an extra pill in his meds and didnt even bother to notify his insurance of the mistake they did so now his insurance is show as its to soon to pick up and that day the pharmacy tech was so rude
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June 2022 by Courtney Roxas
I bought a reusable disposable camera for this summer and my senior year of high school because I thought it would be fun. I bought it off of Amazon so it was a nice one and it was not one of those small yellow ones. I go to this Walgreens to develop my camera and they took the whole thing. I don’t know why they didn’t give it back to me so I then called 2 days later to see if they would give it back. I called and the person on the phone was no help. I don’t understand how they can throw away a nice disposable camera if it doesn’t look like the others. I don’t know why they took my camera in the first place. The person on the phone said he looked but if he looked genuinely then he would’ve took longer to get back to me. Don’t go here to develop your camera because no one there didn’t know how to help me in the first place. Next time I’m going to CVS.
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June 2022 by Salina B.
This Walgreens is the location I chose after moving to the area a year ago and I have always had a positive experience. All of the technicians especially Michelle always meet my needs and listen to my concerns. They always have my prescriptions ready on time and I hardly ever have to wait in a line at the drive through. Everyone is so helpful and it shows that they take pride in their work. I will be sticking with this location while I am living in this area.
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June 2022 by Ayva S.
Your service absolutely sucks, every time I've been here it's gotten worse. Pharmacists are rude and less than helpful. No greeting, and I'm writing this as I'm pulling away from the pharmacy pick up. A woman pulled up to the speaker next to me and instead of saying hello, asking for her name, or anything else, they say "what's your address?". To which she said "I didn't even get to tell you my name". Just say "hi", man. It's genuinely not that hard.
